September 9, 2008

Batelco Customer Announcement

Batelco Customer Announcement

Roll Out of Next Generation Network in Juffair Area

Batelco, the Kingdom's leading integrated telecommunications provider has announced that their NGN (Next Generation Network) services will be implemented in Juffair area on Wednesday 10th September. The migration from the old network to the new state-of- the-art NGN will take place between the hours of 2am and 5am to ensure the least disturbance to customers.

NGN services facilitate triple play (Voice, Data & Video) on a single line which traditionally only carried voice telephone services. The service will allow new customers to connect to Batelco Broadband Internet within one day, from a process that usually took two weeks prior to migration.

"Batelco's NGN will deliver our promise to bring affordable broadband access to all of Bahrain's households and enable an e- lifestyle for all residents sharing information, education and entertainment," said Batelco Group Board Secretary & Company spokesman Ahmed Al Janahi.

Following the migration, customers will notice a different dial tone on their landline phone. Additionally, some StarDial services may need to be reset and some internet equipment may need to be rebooted. For any further assistance please contact 17881188 for internet related issues, 121 for fixed line or technical issues or 196 for general enquiries.

Batelco would like to thank customers for their cooperation and understanding during the upgrade activities.

The NGN migration project, which will be completed by the end of this year, will put Batelco's customers among the best connected in the world and will make Bahrain the first country in the world with complete country-wide Broadband access.

2008 Al Bawaba (

Originally published by By Al-Bawaba Reporters.

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