Homecare Suppliers Makes Its Mark Online With Instructional Videos Leading to a New Level in Customer Service and Care
Posted on: Wednesday, 10 September 2008, 12:00 CDT
KANSAS CITY, Mo., Sept. 10 /PRNewswire/ -- Homecare Suppliers, LLC, a nationally certified provider of home medical equipment for senior-age adults, is using innovation, customer service and easy-to-use online planning videos to help seniors live longer and healthier lives in their homes. Homecare Suppliers industry leading Web site -- http://www.buyastairlift.com/ -- has become one of the top Web portals for consumers purchasing assisted living/mobility products online.
Throughout its Web site, customers discover detailed product descriptions, complemented with online videos showing installation instructions as well as product demonstrations.
"Customers increasingly tell us they're looking for ways to make the buying and installation process easier, so Homecare Suppliers LLC has introduced a series of videos demonstrating our industry-leading products and their installations," said Pam Billings, Director of Operations for Homecare Suppliers, LLC. "This offers our customers a valuable new tool that will make their decisions easier and their buying experience more pleasant."
Homecare Suppliers started using online videos when it began selling self-installed stair lifts via its Web site. The company quickly recognized customers needed to be able to see how the stair lifts worked and how easy they are to install. Homecare Suppliers became one of the first dealers to use such videos on its Web site.
As Homecare Suppliers has added new products to its Web site, the company has continued to expand its online videos. Today, the Web site features nearly 50 planning videos in its online library. The helpful videos cover everything from measuring your stairs for a stair lift to installing a bath lift in a tub.
In addition to its online videos, Homecare Suppliers' Web site features easy-to-use navigation, strong visual images and content, customer testimonials, product photo galleries and site-search functionality.
Some of the products Homecare Suppliers offers online includes: stair lifts, wheelchair and scooter ramps, wheelchair and scooter lifts, bath lifts, shower chairs, walk-in bathtubs, dumbwaiters, toilet bidets, bed rails and numerous daily-living products.
About Homecare Suppliers, LLC
Homecare Suppliers is a privately-held company headquartered in Kansas City, Mo. Homecare Suppliers has been recognized by Senior Approved Services as a Certified Senior Approved Service. The national certification is only awarded to those service providers (or businesses) that have at least a 90 percent customer satisfaction rating.
Homecare Suppliers, LLC
CONTACT: Pam Billings of Homecare Suppliers, LLC, 1-888-252-2205,pbillings@buyastairlift.com
Web site: http://www.buyastairlift.com/
Source: PRNewswire
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