Zeacom Showcases Executive Mobile As Part of ZCC 5.1 Unified Communications Suite at ITEXPO West 2008
Zeacom (www.zeacom.com), the leading global provider of Unified Communications (UC) solutions for the small-to-medium sized business market, is showcasing its state-of-the art Executive Mobile module at the ITEXPO West 2008 in Los Angeles (Booth #520). An integral component of the company’s award-winning Zeacom Communications Center (ZCC) 5.1, which is used by more than 2,500 enterprises worldwide, Executive Mobile empowers end-users with advanced UC functionality on their smart phone or other handheld device.
Executive Mobile gives individuals complete freedom to manage their presence and availability status, effectively removing the demarcation between desktop and mobile. All functionality currently available on the desktop (single mailbox, presence profiles and directory) will be available, without compromise, on Blackberry and Windows Mobile devices.
Zeacom President, Ernie Wallerstein, believes that executives in today’s hyper-competitive global marketplace must have access to this critical functionality.
“Your desk phone is the first place where most callers try to reach you. But how often are you actually there,” he queried. “The 21st century executive is a mobile executive, who must not only be accessible 24/7 – regardless of location – but is also someone who must be able to utilize desktop enterprise communications software while on the road. Executive Mobile addresses these needs, and brings all communications together in a single, convenient user environment.”
EXECUTIVE MOBILE FEATURES AND FUNCTIONALITY
The ZCC Executive Mobile functionality enables executives to use their mobile phones, or a Web portal, to remotely access their ZCC Desktop and other applications.
— Interface with ZCC Mailbox to view voice messages summary (New / Read / Saved).
— See who called while unavailable and call them back instantly – just press a button.
— View both missed and recent calls history.
— Use ZCC Executive Mobile to select or update ZCC Presence profile, including schedule and expected time of return.
— Access the ZCC Phonebook to look up and dial numbers in either personal or the company directory.
— Access ZCC Presence to check Buddy List and check the availability of colleagues. Only call them when you know they are free.
— Use Buddy List or the ZCC Phonebook to request a callback. Press a single button to ask contact to call default mobile number or another number.
Sourced from one single application, Zeacom Communications Center 5.0 provides Presence, Messaging, Contact Center, Blended Out-dialing, IVR, Operator Console, Mobility, Conferencing, Microsoft Calendar and Outlook integration on one server and using a single administration interface. Zeacom Communications Center 5.1 reinforces the company’s position as a leading telephony software provider to small to medium sized organizations seeking to integrate their business communications and processes.
Zeacom is a leading provider of complete Unified Communications solutions. More than 2800 small and medium-sized organizations in 24 countries use Zeacom’s business communications software to improve communication and collaboration.
For more information, visit www.zeacom.com