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SpinVox to Enable U.S. Airline Passengers to Have In-Flight Access to Voice Messages

Posted on: Wednesday, 17 September 2008, 09:00 CDT

The rapidly evolving introduction of in-flight data connectivity services on U.S. airlines means that passengers will be able to remain connected to the internet while in the air. But despite the continued ban on the in-flight use of cellular phones, SpinVox users will also be connected to their voice messages.

SpinVox, the founder and global leader in Voice-to-Content messaging, allows users to receive their voice messages automatically converted into text and delivered as either email or SMS. As such, SpinVox users can continue to receive their voice messages via email in a data-only environment and respond via email while in the air or additionally by voice and SMS text once on the ground.

"One of the truly horrible experiences for business travelers is arriving at a destination after a long flight, turning on your handheld device and getting deluged with voicemails and emails stored up while you were out of touch in the air," said Christina Domecq, CEO of SpinVox. "Therefore, we heartily applaud these recent connectivity milestones and are delighted to be able to offer travelers on U.S. flights a way to stay in touch through combining the two most popular methods of communication - email and voicemail - and so ensure they are able to receive and act on voice messages while flying."

In the last month, major U.S. air carriers like American Airlines and Delta announced intentions to deploy Wi-Fi across their fleets, allowing passengers to email, text message and browse the Internet. Additional airlines such as JetBlue, Southwest and Alaska Airlines have all announced similar intentions.

However, while data connectivity in the air is being introduced with enthusiasm, the Federal Communications Commission continues to prohibit the use of cellular-based voice services. This means passengers are unable to make voice calls or retrieve a voicemail from the traditional voice mailbox. It also means that the caller will be forced to wait until the flight has concluded before they get a response.

"If you're only able to access your email and not your voicemail, you could be missing valuable opportunities," Domecq continued. "SpinVox voice messaging users on the ground already have a distinct communications advantage, and now they will have it in the skies."

The SpinVox voice-to-text service is currently available to Alltel and Cincinnati Bell subscribers or by visiting www.uReach.com/SpinVox.

About SpinVox

SpinVox(R) is the world's largest private speech technology company and has brought together the two most popular methods of communication - voice and text - and created a new category of messaging called Voice-to-Content(TM). Its award-winning service is now making everyday communication simpler and more powerful, creating new recurring revenues for wireless, landline, cable and VOIP carriers as well as service providers and web partners. SpinVox has already launched its service with Alltel, Cincinnati Bell, Sasktel, Rogers, Telus, Telstra, Vodacom South Africa, Vodafone Spain and Livejournal and announced a deal with Skype. As a managed service provider any network or service can rapidly and cost-effectively implement SpinVox.

At the heart of SpinVox is its Voice Message Conversion System(TM) (VMCS), which works by combining state-of-the-art speech technologies with a live-learning language process. VMCS is now being rolled-out across five continents in English, French, Spanish and German - with a fifth language, Portuguese, under development.

Source: Business Wire

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