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Siebel Systems Awarded Patent

Posted on: Tuesday, 29 July 2003, 06:00 CDT

SAN MATEO, Calif.--(BUSINESS WIRE)--July 29, 2003--Siebel Systems, Inc. (Nasdaq:SEBL), a leading provider of multichannel eBusiness applications software, today announced that the United States Patent Office has issued U.S. Patent No. 6,553,563 to the company for its unique suite of graphical software customization tools. These tools are a key part of Siebel Tools, an integrated environment for configuring all aspects of Siebel eBusiness Applications.

The enhanced suite of Siebel Tools enables software developers to quickly configure an underlying Siebel application by customizing its look, feel, behavior, and workflow to a company's exact requirements, without altering the application source code, base objects, or SQL. The ease and comprehensiveness of the customization process, and the scalability and upgradability of the customized applications, significantly reduce the total life cycle cost of customizing enterprise applications.

"With Siebel Tools, we have been able to tailor Siebel eBusiness Applications to our unique way of doing business without a lot of costly development," said Brent Harris, Siebel Project Manager, Wiltel Communications. "And we know that when it is time to upgrade, we'll be able to easily move up to the new Siebel version. That cuts costs even more."

Among other features, the patented suite includes five major tools:

-- Reusable (base) modules allow end user-derived attributes to

be incorporated with the existing modules. The system

automatically notifies the developer of any conflicts between

new end user-derived modules and existing modules.

-- Object editor provides an intuitive environment that allows

developers to modify software modules quickly and easily.

-- Object visualizer presents a graphical representation of the

relationships among the various object definitions in the

application's object repository, simplifying the configuration

process.

-- Applet designer provides an intuitive drag-and-drop visual

programming interface for modifying and extending user

interface objects such as lists, forms, dialogs, and charts.

The applet designer provides a development environment that is

already familiar to users of other popular development tools

for rapid implementation of user interface changes.

-- View designer allows developers to modify existing views and

construct new views by simply dragging and dropping desired

applets onto a view canvas. No additional code is required to

define the relationships between the applets.

"This recent patent award reflects the company's unyielding commitment to maximize the quality, reliability, ease of use, and cost of ownership of our product offerings," says Ed Abbo, Senior Vice President of Technology and Chief Technology Officer.

About Siebel Systems

Siebel Systems, Inc. is a leading provider of eBusiness applications software, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With more than 3,500 customer implementations worldwide, Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, and business processes, empowering them to consistently deliver superior customer experiences and establish more profitable customer relationships. Siebel Systems' sales and service facilities are located in more than 28 countries.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.

Except for the historical information contained herein, this press release contains forward-looking statements that involve risks and uncertainties. The success of the agreements and products described above and the future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with new versions and new products, the availability of Siebel Systems' products and services, implementation of products and services, existence of errors or defects in products, rapid technological change, dependence on the Internet, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.

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