September 18, 2008

NTRadmin With Bots Earns ”Best of 2008” Award From Network Products Guide

NTRglobal today announced that NTRadmin(TM), the on-demand IT automation and system management software-as-a-service (SaaS), earned the Best 2008 Product Award for on-demand System Management from Network Products Guide, which included end-user voting, customer trial and feedback.

This respected annual award honors products and services best representing the rapidly changing needs and interests of technology end-users worldwide.

"NTRadmin helps IT managers and managed service providers (MSPs) take control of daily tasks, such as monitoring computers and servers and performing inventory and other diagnostics to identify potential problems, such as lack of disk space, inadequate CPU speeds, outdated anti-virus control versions, etc.," said Lluis Font, CEO, NTRglobal. "We're honored to be recognized by end-users and Network Products Guide for NTRadmin Bots, which offers a better way for customers to manage the ever increasing complexity of their workloads with on-demand capabilities for proactive fault resolution."

Secure, Web-based and a welcome answer for under-staffed IT departments, NTRadmin is an IT service support and desktop management solution that enables organizations to remotely support unattended PCs and servers, automate WANs and control desktop computers and PDAs regardless of the network size, complexity or geographical location. NTRadmin features customizable Bots that automate critical IT functions such as change management and identifying and eliminating malware and other potentially dangerous software.

"With a library of available Bots and the ability of our customers to create new Bots on the fly, the capabilities to automate inventory and monitor the network and beyond the WAN are unlimited," said Font. "Bots are easy and fast to write and our customers are finding new uses for them every day."

"Increased end-user awareness and ongoing advances in technology are helping shape better products and services - and NTRglobal's innovative products are great examples," said Rake Narang, Editor-in-Chief, Network Products Guide. "NTRadmin helps IT managers with disbursed clients provide proactive system management services that increase customer satisfaction, while also going green with on-demand remote capabilities. NTRglobal exemplifies where the best ideas and technology should be heading."

Other NTRglobal solutions include NTRsupport, also the winner of a Network Products Guide award (for its multi-platform support in the Pocket PC division), and NTRconnect.

About NTRglobal

More than 14,000 companies of all sizes in more than 60 countries rely on NTRglobal to deliver enterprise-grade security and reliability for on-demand remote support with NTRsupport(TM) for their PCs, servers and Windows Mobile devices and on NTRadmin(TM) to manage and automate their IT tasks. NTRglobal secure software-as-a-service (SaaS) combines award-winning functionality, proven integration, including Salesforce and other major CRM systems, point-and-click administration and scalability, global capabilities, customization and robust reporting for 360 degree visibility and compliance management. Offering a superior customer experience with dedicated regional and global support, NTRglobal applications are offered in 15 languages, including those with double-byte characters. All NTRglobal applications are hosted from 11 data centers around the world. NTR operates these secure, global data centers with fail-over capabilities to ensure robust performance and reliability. Founded in 2000, demand for SaaS from NTRglobal, the proven leader in delivering world-class multiplatform remote support and remote administration, continues to gain momentum with 80 percent year-over-year revenue growth.

For more information about NTRglobal, visit

About Network Products Guide Awards

Network Products Guide, published from the heart of Silicon Valley, is a leading provider of products, technologies and vendor related research and analysis. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit