September 22, 2008

Service-Now.Com Suggests Google Chrome Improvements for Enterprise SaaS Consumption

As the first enterprise provider of IT service management via SaaS, is built on the Internet. works to deliver compatibility with its customers' most commonly used browsers including Firefox, Internet Explorer, Google Chrome, the iPhone browser and Google Android implementations.


Fred Luddy, founder and CEO, said, "Our Google Chrome compatibility testing is officially done. We made phenomenal progress, provided feedback to the Chromium project and, in the process, helped Safari users.

"It remains to be seen if Chrome is a fad or an enduring trend, especially in the corporate world. We are trying to keep this new WebKit implementation in perspective as we allocate our development resources. Frankly, I think our mobile customer base might be better served by us putting the same effort into testing a mobile interface like the iPhone and Android implementations of WebKit."

Chrome Polish would like to see the Chromium project improve Chrome developer tools to the level of Firefox and Internet Explorer developer tools.

Bugs on the Chrome bug reports verified:

-- The multiple-process model is not bullet proof and developers have seen the entire browser session error out when killing a specific tab.

-- Mouse scroll wheel doesn't work on multiple tested Web pages.

Multimedia resources

-- Screenshot of Criticial Incident Map -- Google Map mashup running in Google Chrome

-- Screenshot of CMDB -- running in Firefox 3

-- Screenshot of Service Catalog -- running in Internet Explorer 7

About is the pioneer of on-demand IT service management software. integrates ITIL v3 processes, software-as-a-service delivery, and Web 2.0 functionality to deliver a flexible, intuitive and self-managing application. was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy. The company is based in Solana Beach, Calif. and has more than 190 customers worldwide. For more information, please visit contact information: Rhett Glauser Desk: 858.345.1408 Mobile: 858.345.0148 Email: [email protected] Twitter: