September 23, 2008
Hurricane-Tested Network Performance
NEW YORK, Sept. 23 /PRNewswire-FirstCall/ -- AboveNet, Inc. (BULLETIN BOARD: ABVT) , a leading provider of fiber optic connectivity solutions, verified that its program of continuous improvement ably supported mission-critical customer applications in the wake of Hurricane Ike. The recent difficult circumstances for the residents of Houston allowed AboveNet the opportunity to provide customers the assurance of reliable, uninterrupted high-bandwidth connectivity, while some local providers were experiencing network disruptions.
As Bill LaPerch, AboveNet CEO, said, "For us, it all starts with our focus on meeting our customers' needs, both during the ordinary business day and the extraordinary times experienced in Houston. We take seriously the trust our customers place in us to protect their vital communications, and to efficiently and quickly move massive amounts of data. In both normal times and extraordinary ones our ready-now processes enable us to best serve our customers."
A key element of AboveNet disaster preparedness, "expecting the unexpected," is being ready and able to respond to customer outages with effective, proven trouble-resolution techniques. Long-standing plans and processes have been implemented to help ensure a quick return to normal operations. AboveNet local Operations personnel maintained contact with their Network Maintenance Center counterparts before, during and after the hurricane. Expert personnel were quickly on the street after the hurricane passed to assess damage and potential points of compromise to the network.
LaPerch said, "We always try to put ourselves in our customer's place when remedying any network difficulty. It is our dedicated employees, rigorous planning and 'what-if' scenarios that enhance our ability to adapt to changing conditions, both weather and network related."
About AboveNet, Inc.
AboveNet provides fiber optical connectivity solutions for business and carriers. Its private optical network delivers key network and IP services in and among 14 top U.S. metro markets and London. AboveNet's network is widely used in demanding markets such as financial services, media, health care, retail and government. For service details please visit http://www.above.net/
CONTACT: MaryBeth Nance, Exec Dir Business Development & Marketing ofAboveNet, Inc., +1-571-262-2865, [email protected]
Web site: http://www.above.net/