October 2, 2008
Im Your Way to the Top
Although it may seem counterintuitive, instant messaging can help you get your work done faster. Researchers at Ohio State University and the University of California, Irvine, surveyed 912 people who were logged on to a computer for at least five hours each workday; they found that those who use IM reported fewer interruptions than those who didn't. "If your co-workers are logged on to IM, that means they're available and you can solve problems with them instantly; there's no typical lag time like there is with e-mail," says study co-author James N. Danziger, Ph.D. "And because shorthand is accepted with this method, you can communicate faster." Of course, the key to making the technology work for you is in how you use it. If you're on deadline and don't want to be interrupted, post an away message; it's the electronic equivalent of dosing your office door. It pays to be tech-savvyCopyright American Media, Inc. Oct 2008
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