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CyberTech Offers Improved and Unique Means for Recording Cisco VoIP Telephony

October 7, 2008

CyberTech International (www.cybertech-int.com), a leading global provider of advanced voice and data recording technologies, today announced Gateway Selective Recording for Cisco VoIP networks. The fastest growing and most advanced recording-solutions supplier compliant with Cisco — the world’s top Internet telephony provider — CyberTech now offers the most resilient and cost effective solution to worldwide financial and call center businesses.

CyberTech delivers selective recording functionality in a highly reliable, easy to install and economical solution. The company’s VoIP gateway recording for Cisco uniquely enables organizations to achieve the highest levels of flexibility, quality assurance and liability protection while supporting existing hardware and infrastructure. With CyberTech, Cisco gateway recording is predetermined by designated extensions and customer phone numbers that pass through the gateway. This capability reduces costs and maximizes efficiency for large multinational companies with widely distributed operations. The CyberTech recording system may be implemented remotely or centrally with no negative impact on extensions recorded.

“We are proud to be the first to offer the global marketplace and our many multinational customers this best-in-class solution that is strategic to continuing optimized operations,” said Gerben Stam, CyberTech director of product management. “They recognize the significant upside that CyberTech, alone, provides by eliminating — to cite just one advantage — the need to purchase Cisco CTI licenses to enable VoIP recording.”

About CyberTech

CyberTech International leads the voice logging and communications recording industry with global operations and offices throughout Europe, Asia,Middle East and the Americas. CyberTech is among the fastest growing data communications providers and a recognized innovator of voice recording and monitoring applications. With products and services that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications, CyberTech offers a worldwide suite of innovative recording technologies that enable organizations to achieve the highest levels of performance, quality assurance and liability protection while supporting existing business processes. With solutions deployed widely throughout organizations in the public safety, financial services and call center markets, CyberTech uniquely adds value through commercial-off-the-shelf (COTS) products and applications that are scalable, turnkey, and easy to implement over a virtually unlimited number of channels. An unsurpassed commitment to customer satisfaction additionally assures maximized technology investments and quality of customer contacts without proprietary hardware, complex integrations or expensive software upgrades. For more information, visit www.cybertech-int.com.




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