IBM to Provide Unified Comms for ACI

IBM has won a contract from electronic payments software provider ACI Worldwide to integrate its global workforce and client base through unified communications and collaboration technologies. Datamonitor estimates the value of contract to be approximately $45m over three years.

IBM will provide software and services to synchronize online activities for more than 2,000 ACI employees and clients in 88 countries. ACI Worldwide supports more than 70 billion consumer transactions per year, managing, on average, more than $5 trillion in wholesale payments every day.

Dave McCann, chief information officer at ACI, said: “Business collaboration needs to more accurately reflect the way people naturally prefer to interact. This IBM solution is designed to accelerate individual and collective worker productivity by 50% or more by breaking down barriers of time, space, and departmental silos.”