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Aeroports De Paris Telecom Selects Micromuse's Netcool(R) Solutions for Networks and Telecom Services Management

Posted on: Tuesday, 28 June 2005, 18:00 CDT

Netcool(R) Solutions Provide Unparalleled Service Uptime and Consolidated IT Operations to Help Keep Air Traffic Moving Smoothly

Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that ADP Telecom, company of Aeroports de Paris group (ADP), has deployed Micromuse's Netcool(R) solutions for consolidated operations management and centralized, end-to-end visibility and security of its core systems, applications and network components.

ADP Telecom is a telecommunications operator specializing in outsourced network and service solutions for airports and other business sites. Aeroports de Paris' founded ADP Telecom to design and manage its network infrastructure, as well as develop innovative solutions to meet the requirements and stringent security constraints of airports and business centers.

"ADP Telecom required a solution to deliver an effective and centralized view of what was happening on its network," said Christian Chamballon, Switching and Transmission Manager at ADP Telecom. "ADP Telecom's network operation, provisioning, and maintenance had previously been carried out using different management systems for each technology and we lacked a single, centralized view of service levels, security, and network status. Micromuse's Netcool solutions helped our operations teams quickly collect, consolidate, and process alarms from our various systems, security devices and operating platforms enabling us to pinpoint security and service threats before they impact customers."

ADP Telecom selected Micromuse's Netcool solutions for consolidated operations management and realtime, end-to-end visibility of service, security, and system status. The complete solution provides a common operational platform that enables ADP Telecom to efficiently and securely deliver outsourced services to the corporate and government sectors and proactively manages service uptime and quality.

Devoteam Solutions, a Micromuse Channel resale partner, delivered the design and implementation of ADP Telecom's network and systems management infrastructure to ensure the rapid implementation of the Netcool solutions and to deliver a management solution that provides ADP Telecom with a scalable service assurance platform and fast return on investment.

"Micromuse's scalable Netcool solutions provide significant benefits to organizations that are seeking to deliver high levels of service uptime in ultra-secure environments," said Richard Lowe, Micromuse's Vice President for Sales, Technical Services and Business Operations for Europe, the Middle East & Africa. "With a reference customer base that includes Fortune 500 financial institutions, military organizations and global service providers, our technology is proven at processing vast amounts of data to deliver a single view of services and security."

About ADP Telecom

ADP Telecom is a telecommunications operator specialized in networks and services for airports and other sites with high volumes of business traffic. ADP Telecom, a member company of the Aeroports de Paris Group, is a service provider offering an innovative range of solutions to meet corporate requirements: telephony, data transmission, mobile services, multimedia, and technical design. ADP Telecom also develops Wi-Fi-based services and flight information services via SMS that are geared towards the general public. For more information, please visit www.adp-telecom.com

About Netcool

Micromuse's Netcool(R) software solutions provide businesses with the assurance that their applications and services are up and operating. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before revenue-supporting services are affected.

Netcool applications install out-of-the-box, deploy rapidly and scale to the largest environments. Micromuse's flagship, Netcool/OMNIbus(TM) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate information from more than 1,000 environments spanning applications, systems, voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, J.P. Morgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

Micromuse and Netcool are registered trademarks of Micromuse Inc. All other trademarks and registered trademarks in this document are the properties of their respective owners.

Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements we make are based on current expectations, and are subject to a number of risks and uncertainties. Actual results could differ materially.

Factors that could cause actual future results to differ materially from the forward-looking statements include: fluctuations in customer demand; Micromuse's ability to manage its growth (including the ability to hire sufficient sales and technical personnel); risks associated with the expansion of Micromuse's distribution channels; risk of new product introductions and customer acceptance of new products; rapid technological change which characterizes Micromuse's markets; risks associated with competition; risks associated with international sales; and the ability of Micromuse to compete successfully in the future; as well as risks relating to pending litigation, the completed restatement of certain of our financial statements, and other matters appearing under the caption "Risk Factors" in Micromuse's most recent Quarterly Reports on Form 10-Q and Form 10-K filed with the SEC and available on Micromuse's Web site. Micromuse disclaims any obligation or intention to update or revise any forward-looking statements.

Source: Business Wire

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