Informix Earns Top Customer Satisfaction Score on VendorRate in Q3
VendorRate (www.vendorrate.com), the only Web-based business information service that offers quick, confidential performance ratings and comparisons of technology vendors, announced today that Informix was the top rated vendor for customer satisfaction in the third quarter of 2008.
Informix, IBM’s relational database management system, outscored all other vendors during the quarter with a cumulative performance score of 91 based on ratings from more than 120 organizations.
“The Informix score is even more impressive because it was among the most frequently rated companies during the past three months,” said VendorRate CEO Rick Schaefer. “Ratings came from highly satisfied customers from a wide cross section of companies, both in the U.S. and internationally.”
VMware (86), CDW (86) and Apple computers (84) repeated among the top-rated vendors for the second consecutive quarter. Two newcomers to the leader board were software providers Quest and Oracle’s software group, both with 80.
Accenture Consulting (58) and Microsoft Operating Systems (59) posted the lowest overall scores. Comcast Business (60) and data storage vendor EMC, ATT Wireless and IBM Global Services, all with 63, round out the bottom performers in the quarter.
The full Q3 report also contains breakdowns of ratings submitted by small, medium and enterprise companies, the highest and lowest scores in each of ten performance criteria, and top category scores by software, hardware and service providers.
The report summarizes customer satisfaction ratings entered by technology professionals at the VendorRate website, trade shows, professional conferences, and virtual events. VendorRate also collects rating information by cooperating with user groups, trade associations, event management, and IT and telecom departments from organizations of all sizes. VendorRate is vendor neutral and accepts neither vendor sponsorship nor advertising.
The report is now available free on the VendorRate site at http://www.vendorrate.com/news/2008-10-15-VRReport.pdf
VendorRate is a Los Gatos, Calif.-based business intelligence company providing quantifiable, reliable ratings and reports on technology vendors in the IT and telecom industries. Established in 2007, the company works with technology purchasers to improve their overall decision making process. For more information, visit www.vendorrate.com.