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Sprint Completes Successful Implementation of Voice and Data Services For Pacesetter Corporation

Posted on: Tuesday, 2 September 2003, 06:00 CDT

OVERLAND PARK, Kan., Sept. 2 /PRNewswire/ -- Sprint today announced a three-year, multimillion-dollar communications services agreement with Pacesetter Corporation, one of the largest independent direct-marketer and manufacturer of home improvement products in America, to provide voice and data services for more than 60 Pacesetter locations nationwide.

(Logo: http://www.newscom.com/cgi-bin/prnh/20001013/SPRINTLOGO )

"Sprint brings us the stability and dedication needed for a long-term relationship, which was a very important factor to us," said Jim Houser, director of telecommunications, Pacesetter Corporation. "Sprint has impressed us with their desire to listen to our needs, and integrate their network to fit our business model. We requested a very rapid migration, and the local Sprint team exceeded our expectations in that regard."

Sprint has implemented long-distance and toll-free voice services as well as frame relay data services for Pacesetter. Pacesetter feels these services will enhance their sales capabilities and ability to provide quality customer service. Specifically, Sprint frame relay service provides class of service, reliability and secure connectivity between Pacesetter call centers, Omaha headquarters and other locations around the country so Pacesetter can more efficiently manage their inventory and customer transactions.

Sprint is committed to delivering integrated communication solutions that help manufacturers address their needs for cost management, connectivity and operational efficiency. Sprint was recognized for its leadership in serving the manufacturing industry earlier this year when it was presented the 2002 Market Engineering Leadership Award for the Manufacturing Vertical from Frost & Sullivan, a leading growth consulting firm.

"Manufacturing companies like Pacesetter are looking for state-of-the-art technologies and strong relationships that can grow with them to help them remain competitive over the long term," Stephen Rowley, vice president, Sprint Business - Central. "Pacesetter recognized the expertise and portfolio of solutions Sprint provides to help them effectively manage communications to keep ahead of customer demand and enhance customer service."

About Pacesetter Corporation

With approximately 1,700 experienced associates and more than 1 million satisfied customers, The Pacesetter Corporation is one of the largest privately-owned direct-marketer and manufacturer of home improvement products in America. Pacesetter backs its durable and energy-efficient products, including windows, doors and siding, with outstanding warranties and an exclusive money-back guarantee. Founded in Omaha, Neb., in 1962, Pacesetter has more than 60 locations throughout the country. For more information about Pacesetter, call 1.800.789.HOME (4463) or visit http://www.pacesetteronline.com/ .

About Sprint

Sprint is a global integrated communications provider serving more than 26 million customers in over 100 countries. With approximately 70,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying state-of-the-art network technologies, including the United States' first nationwide all- digital, fiber-optic network and an award-winning Tier 1 Internet backbone. Sprint provides local voice and data services in 18 states and operates the largest 100-percent digital, nationwide PCS wireless network in the United States. For more information, visit http://www.sprint.com/ .