D-Link Partners With Unisys to Deliver World-Class Hardware Support Services
D-Link, the end-to-end networking solutions provider for consumers and business, today announced it is partnering with Unisys Corporation (NYSE: UIS), a worldwide information technology services and solutions company, to power its D-Link(R) Care Support Packages — a flexible set of world-class hardware maintenance services.
Unisys will provide service logistics and maintenance services for D-Link network-device customers in North America. Designed to fit any budget, support packages start at $49.99 and provide end-to-end networking and equipment coverage for managed switching, network storage, IP surveillance and WLAN devices.
As a result of the alliance with Unisys, D-Link now will offer one of the largest available geographic footprints for rapid response onsite support services in the industry, dispatching certified networking experts within four hours of the call or the next business day, depending on the package selected.
“Unisys is pleased to add D-Link to the roster of leading technology providers for whom we provide maintenance and support services,” said Terri Kovalski, vice president, Technology Support and Maintenance Services, Unisys. “We are confident that Unisys’ proven service delivery capabilities will help D-Link clients maintain the operational continuity they need to further their business objectives.”
“D-Link understands that from the small business to the enterprise, and from our customers in government to education, healthcare, hospitality and other major markets, network availability and uptime are critical factors for business success,” said Keith A. Karlsen, executive vice president, D-Link Systems, Inc. “By partnering with Unisys we are able to deliver a flexible set of world-class hardware maintenance services and provide our customers with added value to their networking investment.”
Unisys provides its services for D-Link’s affordable Care Support Packages, which offer coverage and response times that fit individual business requirements. Customers can opt for 24/7-onsite support with arrival within four hours or 9 to 5 next-business-day onsite support. Unisys customer service representatives help restore the network to operational status quickly.
D-Link is the global leader in connectivity for small, medium and large enterprise business networking. The company is an award-winning designer, developer and manufacturer of networking, broadband, digital electronics, voice, data and video communications solutions for the digital home, Small Office/Home Office (SOHO), Small to Medium Business (SMB), and Workgroup to Enterprise environments. With millions of networking and connectivity products manufactured and shipped, D-Link is a dominant market participant and price/performance leader in the networking and communications market. D-Link Systems, Inc. headquarters are located at 17595 Mt. Herrmann Street, Fountain Valley, Calif., 92708. Phone (800) 326-1688 or (714) 885-6000; FAX (866) 743-4905; Internet www.dlink.com.
Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations. For more information, visit www.unisys.com.
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States and other countries. All other third party marks mentioned herein may be trademarks of their respective owners. Copyright Copyright 2008. D-Link Corporation/D-Link Systems, Inc. All Rights Reserved.
SOURCE: D-Link Systems, Inc.