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Dell Updates Battery Replacement Program

October 30, 2008

Dell is updating its battery-replacement program based on additional information the company has received from lithium-ion battery supplier Sony.

The U.S. Consumer Product Safety Commission has announced that certain notebook batteries manufactured by Sony have been recalled and Dell is listed among other system manufacturers in that announcement because it received some affected units – fewer than 300 worldwide. According to Sony, the 300 batteries may present a fire and burn hazard. The battery packs were manufactured by Sony on Nov. 9, 2004 and April 11, 2005 and were shipped shortly thereafter with Latitude and Inspiron laptop systems or as service replacements.

Sony has provided additional information to Dell relating to the company’s 2006 recall of Sony lithium-ion batteries, expanding the number of potentially affected units by approximately 15,000. Dell has revised its existing recall Web site www.dellbatteryprogram.com to address both issues. Dell asks customers with affected models to check the site, even if they previously checked their battery as part of the original recall. Dell will voluntarily replace affected batteries at no charge.

Dell does not expect this recall to have a material adverse effect on its results of operations, financial position or cash flows.

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services they trust and value. For more information, visit www.dell.com.

Dell Latitude and Inspiron are trademarks of Dell. Dell disclaims any proprietary interest in the marks of others.




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