November 11, 2008

Spanlink Accelerates Business Communication With Bundled Unified Communications Solutions

MINNEAPOLIS, Nov. 11 /PRNewswire/ -- Spanlink Communications, a Minneapolis-based leading provider of unified communications (UC) and contact center solutions, introduced today three pre-packaged UC solutions designed to give small to mid-sized businesses affordable, comprehensive and easy-to-manage collaborative communications solutions. Built on hardware and software solutions from Cisco Systems, the bundled offerings integrate collaboration tools such as email, voicemail, desktop video, fax, instant messaging and other communications capabilities, making it easier than ever to communicate with customers and colleagues.

The SpanCom 50, SpanCom 200 and SpanCom 200Flex provide cost-effective options for businesses that want to simplify their telephony solution while still accessing advanced UC call and voicemail features.

"Businesses are continuously looking for ways to cut costs and increase productivity, especially in today's economy. When co-workers, partners, vendors, and customers can collaborate more effectively, organizations can quickly adapt to market changes and build competitive advantage," said Eric LeBow, Spanlink vice president of Business Transformation. "Our new bundled UC offerings provide businesses with a comprehensive solution that is easy to manage and quick to deploy for anytime, anywhere communication."

The new SpanCom collaboration tools make it possible to create high quality, secure, adaptive workspaces throughout an organization by combining all forms of business communications into a single, unified system. As a result, businesses have powerful new ways to collaborate across workspaces, accelerate decision-making and transform business processes.

The pre-packaged UC offerings also make buying decisions easier for businesses. With pre-packaged offerings CIOs and IT manager's can easily understand their technology needs and the costs associated, enabling the deployment of advanced unified communications solutions with only one purchase.

Each bundled offering is based on Cisco Unified Communications technologies and includes Cisco Unified Communications Manager, a powerful call processing solution, as well as Cisco Unity, an integrated voice messaging, greeting and interactive voice response solution. The three models allow businesses to select the offering that best meets their specific demands.

-- SpanCom 50 is a low cost entry solution that provides advanced UC call and voicemail features for small businesses or branch offices. The easy-to- manage, fixed-priced platform supports up to 50 users, takes as little as two weeks to deploy and is based on the Cisco Unified Communications 500 series of products.

-- SpanCom 200 supports up to 200 users and can be deployed in four weeks. The fixed-price offering utilizes Cisco Workspace Licensing (CUWL) and includes switches, servers, licenses, professional services, maintenance, support and Spanlink SolutionWatch, a proactive solution-monitoring tool. Integration with other industry-leading applications, such as Microsoft Office Communicator, also is included.

-- SpanCom 200Flex includes all of the features of SpanCom 200, while also allowing businesses to pick-and-choose which advanced UC components to deploy. Sophisticated UC components such as presence and mobility help ensure that information reaches the right person right away, dramatically improving end- user and enterprise productivity.

The offerings are available today. For more information please call 763- 971-2000 or visit

About Spanlink Communications, Inc.

Spanlink Communications is a leading provider of unified communications and customer interaction solutions leveraging Cisco's technology. With 20 years experience and nearly 1,500 sites deployed, Spanlink helps companies exploit the benefits of virtual unified communications networks for business transformation. Spanlink applies expert consulting, deployment, integration and managed services to tailor each customer's solution and support plan to its business needs for transformational business improvements in productivity, efficiency and customer satisfaction. Spanlink is a Master certified Cisco partner serving mid-size businesses and large enterprises. Find news and information at

Spanlink Communications, Inc.

CONTACT: Vicki Kallhoff of Spanlink Communications, +1-763-971-2260,[email protected]

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