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PCCW Global Wins Coveted Best Managed Services Title at the World Communication Awards

Posted on: Monday, 8 December 2008, 10:30 CST

HONG KONG, Dec. 8 /PRNewswire/ -- PCCW Global Limited, a subsidiary of Hong Kong's premier telecommunications provider, PCCW Limited, has received high-profile industry recognition by winning the Best Managed Service category in the prestigious World Communication Awards 2008 (WCA).

Staged by the Total Telecom news, information and research organization, the global WCA scheme applauds companies and individuals responsible for the innovations, achievements and outstanding services that are helping to build the telecoms industry.

PCCW Global beats a number of the world's major carriers to this year's coveted Best Managed Service accolade with a total networking solution that can free key personnel to focus on core business. Able to cover more than 1,000 cities and 80 countries, PCCW Global's network professionals lead customers through the entire network-provisioning process - including planning, designing, installation and ongoing monitoring and management.

A panel of independent judges from the global telecoms industry issued a statement that highlighted PCCW Global's "strong references and independent endorsement of its managed service proposition". The distinguished judges added that PCCW Global had been "demonstrating double-digit growth, a comprehensive service portfolio and broad geographic coverage". They were also impressed by PCCW Global's customer service philosophy, substantial IT and telecoms experience and high-quality project management capabilities. One judge made reference to "a lot of great testimonials for a very focused managed service provider."

Open to fixed and mobile carriers, managed network and IT service providers, virtual network operators and Internet service providers, Best Managed Service category entries are able to encompass offerings that range from managing WANs, VPNs, managed network services and desktops or applications to web hosting, web services and mobile enterprise solutions.

Marc Halbfinger, PCCW Global's Chief Executive Officer, said: "We are honored to be recognized as the world's Best Managed Services provider and especially pleased that the result reflects a high level of customer satisfaction, as adjudged by an independent panel. Managing infrastructure is a complex task, but we believe in serving our customers around the globe with top quality services and network management delivered by a world-class team of seasoned professionals."

He added: "As a response to these difficult economic times, we are enhancing our managed services with high-definition video-conferencing solutions over our core MPLS VPN and IEPL networks. This will enable enterprises and multinational corporations to conduct meetings via high-quality video conference sessions, thereby reducing costs."

The World Communication Awards success follows recognition in a number of other awards schemes this year. For example, PCCW Global was named finalist in the Best Managed Services and Best Customer Care categories of the Telecoms World Middle East Awards, as well as finalist in the Innovative Services category of the AfricaCom Awards.

About PCCW Limited

PCCW Limited (SEHK:0008) is the holding company of HKT Group Holdings Limited (HKT), Hong Kong's premier telecommunications provider and a world-class player in Information and Communications Technologies. PCCW also holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited.

As the provider of Hong Kong's first quadruple-play experience, PCCW/HKT offers a range of innovative media content and services across four platforms - fixed-line, broadband Internet access, TV and mobile. In addition, the Group meets the sophisticated needs of the international business community, while supporting network operators with cutting-edge technical services and handling large-scale IT outsourcing projects for public and private sector organizations. To learn more about PCCW and HKT, please visit www.pccw.com.

About PCCW Global

PCCW Global is an operating division of HKT Group Holdings Limited (HKT), which is a wholly-owned subsidiary of PCCW Limited and holds the PCCW Group's telecoms services, media and IT solutions businesses. PCCW/HKT is Hong Kong's premier telecommunications provider and a world-class player in Information & Communications Technologies.

With centers in Hong Kong, Herndon, Virginia in the US, London in the UK, and Dubai in the United Arab Emirates, plus teams covering the Middle East, Africa, Europe, Asia and the Americas, PCCW Global serves the voice and data needs of multinational enterprises, as well as the operational requirements of service providers. Reaching more than 1,000 cities and 80 countries, the PCCW Global network supports a portfolio of integrated global communications solutions that include fiber and satellite transmission and International Private Leased Circuits, IP transit, MPLS-VPN, ATM/frame relay and IP telephony, plus capabilities such as hosted PBX solutions. To learn more about PCCW Global, please visit www.pccwglobal.com.

SOURCE PCCW Global

Source: PR Newswire

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