Ingres Standardizes on Salesforce CRM to Support Global Business Growth
(NYSE: CRM), the enterprise cloud computing company, today announced that
Ingres Corporation, a leading provider of open source database management
software and support services, is using Salesforce CRM to support its global
business growth. Following a two week deployment, Ingres integrated
Salesforce CRM with the Intacct financial management system from the Force.com
AppExchange, giving sales, marketing and finance staff across five continents
fast and easy access to a single source of accurate and up-to-date
information. Salesforce.com partner Demand Solutions Group helped Ingres with
its Salesforce CRM deployment and customization.
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Ingres Corporation is one of the 51,800 companies of all sizes, industries
and geographies that comprised the salesforce.com customer base as of
31, 2008
delivered.
“Not only was Salesforce CRM what our sales team wanted, the cloud
computing solution has benefited our entire IT department by freeing us to
focus more on innovation and less on infrastructure,” said
information officer at Ingres Corporation. “Cloud computing allows CIOs to
focus on getting the most out of their business applications and related
processes, and spend less time worrying about an on premise software
installation with subsequent upgrades.”
In addition to deploying Salesforce CRM, Ingres deployed Intacct via the
Force.com AppExchange for integration between Ingres’ financials and
Salesforce. The SaaS Intacct solution easily shares data with Salesforce CRM,
so finance has instant visibility into the sales pipeline, contract status and
other critical information, and sales can view account status and accounts
receivables details.
Ingres also tapped into the Force.com AppExchange for additional
functionality, deploying Vtrenz for additional marketing automation
capabilities, and Xactly for sales compensation. When the company needed a
custom opportunity form for the business development team to feed information
into Salesforce CRM, it simply built one using Force.com platform.
“Using Force.com AppExchange and the Force.com platform, we’ve been able
to configure and extend Salesforce CRM to our exact needs, and we continue to
make changes that improve processes or add features. Our staff has an easy to
use solution that provides real value in helping them do their jobs, and I can
sleep at night knowing our CRM system is working effectively,” added Harr.
About Ingres Corporation
Ingres Corporation is a leading provider of open source database management
software and support services. Ingres powers customer success with the
flexibility, cost savings, and innovation that are hallmarks of an open source
deployment. Ingres supports its customers with a vibrant community and world
class support, globally. Based in
development, sales, and support centers throughout the world, and more than
10,000 customers in
information, visit http://www.ingres.com.
About salesforce.com
Salesforce.com is the enterprise cloud computing company. The company’s
portfolio of SaaS applications, including its award-winning CRM, available at
http://www.salesforce.com/products/, has revolutionized the ways that
customers manage and share business information over the Internet. The
company’s Force.com PaaS enables customers, developers and partners to build
powerful on-demand applications that deliver the benefits of multi-tenancy
across the enterprise. Applications built on the Force.com platform, available
at http://www.force.com/, can be easily shared, exchanged and installed with a
few simple clicks via salesforce.com’s Force.com AppExchange marketplace
available at http://www.salesforce.com/appexchange/.
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SOURCE salesforce.com