EDS Earns ISO 20000:2005 Certification
ISO/IEC 20000 replaced the world renowned British Standard BS 15000 in 2005 and has established itself as the de facto international best practice standard for ITSM. Currently many organizations in numerous industries around the world are certified to ISO/IEC 20000. BSI offers certification against the ITSMF (IT Service Management Forum) scheme. ISO/IEC 20000 was developed in order to meet the needs of the international IT services market and to provide a common understanding of the management of IT services worldwide. The standard comprises two parts: a Code of practice and a Specification and it is the latter that certification is offered against. ISO/IEC 20000 is fully compatible with the ITIL (IT Infrastructure Library) framework of best practice guidance for ITSM processes.
As a leader and innovator in the certification of management systems, BSI Management Systems helps its clients to comply with best practice and achieve competitive advantage. “BSI Management Systems is proud to lead the international ISO/IEC 20000 certification market while promoting the principles of IT Service Management best practice,” said BSI Management Systems President,
“Our teams were challenged this year as all of our U.S. Public Sector clients changed from asking for to requiring ITIL certifications as ITO Requests for Proposal,” said
“The achievement of the ISO 20000 certification was an ‘all-hands evolution,’”
“The ITIL ISO 20000:2005 certification was one of the major goals we set for ourselves at the beginning of this year,” said
EDS began its registration process in October of 2007. As part of the ISO/IEC 20000:2005 process, BSI performed on-site assessments, examined EDS’ documented procedures, and audited its overall operations. To determine continued compliance with ISO/IEC 20000:2005, BSI will periodically conduct routine surveillance audits of EDS’ business operations.
About BSI Management Systems
BSI Management Systems is one of the world’s largest certification bodies, with over 64,000 certified locations and clients in more than 120 countries. Operating through a global network, BSI Management Systems provides assessment, certification and training services in all critical areas of management disciplines including:
- Business Continuity
- Environmental
- IT Service Management
- Food Safety
- Health & Safety
- Information Security
- Integrated Management
- Quality
- Social Accountability
- Sustainable Development
For further information, please visit www.bsiamerica.com
About EDS, an HP company
EDS, an HP company, is a leading global technology services provider, delivering business solutions to its clients. EDS founded the information technology outsourcing industry more than 46 years ago. Today, EDS delivers a broad portfolio of information technology, applications and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, and to governments around the world.
Contact:
Shereen Abuzobaa
V.P. of Marketing
Phone: 703-464-1931
Email: Shereen.Abuzobaa@bsigroup.com
Website: www.bsiamerica.com
SOURCE BSI Management Systems America