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Wireless Phone Users in Kansas City, Missouri, Now Experience Even Clearer Reception and Fewer Dropped Calls

Posted on: Thursday, 15 January 2009, 10:48 CST

OVERLAND PARK, Kan., Jan. 15 /PRNewswire/ -- Verizon Wireless, the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier, has activated two new cell sites in Kansas City that expand network coverage and increase capacity, enabling more customers to use their wireless phones concurrently to make calls; send and receive email and text, picture and video messages; access the Internet; view high-quality videos; and download music, games and ringtones, while enjoying clearer reception and fewer dropped calls.

The two new cell sites improve Verizon Wireless' voice and data network in the following areas:

-- Between U.S. Highway 71 and Interstate 435, and between Interstate 70 and U.S. Highway 56 in central Kansas City;

-- On the campus of Metropolitan Community College - Maple Woods and along state Highway 152 in the Northland.

"These network enhancements reflect our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said Brendan Fallis, president-Kansas/Missouri Region, Verizon Wireless.

Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percent of customer turnover.

"The value we offer our customers is closely tied to our industry-leading customer retention," Fallis said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."

These new cell sites are part of Verizon Wireless' continual effort to expand coverage, increase capacity and enhance the quality of its wireless voice and data network in Missouri and throughout the country. Verizon Wireless has invested more than $48 billion since it was formed-$5.5 billion on average every year-to increase the coverage and capacity of its national network and to add new services. More than $26 million was spent in Missouri in the first half of 2008.

About Verizon Wireless

Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 83.7 million customers. Headquartered in Basking Ridge, N.J., with 85,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit http://www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at http://www.verizonwireless.com/multimedia.

SOURCE Verizon Wireless

Source: PR Newswire

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