inContact Announces New Member to Board of Directors
Mark J. Emkjer Joins the Board as an Independent Director Effective
Mr. Emkjer has over 30 years of software and information technology experience. From 2003 to 2009, Mr. Emkjer served as president and CEO of Accelrys, Inc., a publicly-traded company providing computational science software to the pharmaceutical, biotech and material science markets. During his tenure, Accelrys significantly improved profitability and cash flow.
Mr. Emkjer has also served as president, CEO and board member for other software-based companies, including: Sunquest Information Systems, Inc., Pace Health Management Systems, Inc. and Hospital Cost Consultants, Inc. Mr. Emkjer holds a Masters of Business Administration from the
“We are very pleased to have Mark join our board as an additional member,” said
About inContact
inContact, Inc. (NASDAQ: SAAS) provides the market leading on-demand call center platform, inContact, to over 500 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact is unique in its offering because it combines a powerful connectivity backbone with a world-class software platform. Companies with contact centers of all sizes have turned to inContact to address their contact handling needs as well as to manage and improve their agent workforces. The inContact platform has grown from a powerful spell it Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. To learn more about inContact, visit www.inContact.com.
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SOURCE inContact, Inc.