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ISI Telemanagement Solutions, Inc. Awarded Best Finance Application by Cisco IP Telephony Users Group (CIPTUG)

Posted on: Wednesday, 4 March 2009, 09:30 CST

Business Intelligence Recognized for Outstanding Innovation

SCHAUMBURG, Ill., March 4 /PRNewswire/ -- ISI Telemanagement Solutions, Inc., a leading global provider of comprehensive cost management solutions for voice, data, wireless and unified communications, announced that their innovative Business Intelligence product has been named "Best Finance Application" by the Cisco IP Telephony Users Group.

ISI's Business Intelligence suite of products enables users to compile and analyze data for non-traditional customer contact phones showing critical management information, including:

Ring Time

Abandoned Calls

Traffic Analysis & Statistics

David Dishek, Vice President of Unified Communications for ISI said, "Our Business Intelligence Solutions provide valuable insight into a company's most critical customer communications. It assists Unified Communications users with improving customer service, enhancing the customer experience, lowering costs, and managing resources."

ISI's Business Intelligence also analyzes phone activity across the entire enterprise and helps managers assess the productivity of their employees, measure the success of direct marketing programs, and monitor calling activity in their Sales Team. Irwin Friedman, ISI Chairman and CEO, said, "To win the Best Finance Application award is very special to us. It demonstrates the broader appeal of our products beyond traditional Telecom Reporting. It shows that our Business Intelligence Solutions play a key role in helping companies improve their bottom line."

For more information about ISI's Business Intelligence Solutions, or any of ISI's products and services, please contact Mark McNeill at 847.592.3278 or by email at mmcneill@isi-info.com.

About ISI Telemanagement Solutions, Inc.

Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of solutions that optimize information, productivity, and costs involving data, wireless, voice, and IP communications. Audit, inventory, network optimization, and managed services allow clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI has an international client-base and is a leader in reliably delivering and supporting quality products and services. ISI's solutions are certified and distributed by industry leaders such as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI facilities, processes, and data security comply with ISO 9001, SAS 70, HIPAA and other important standards. Additional information about ISI can be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling (847) 995-0002.

CONTACT: Mark McNeill Marketing Director ISI Telemanagement, Inc. 847.592.3278 mmcneill@isi-info.com

SOURCE ISI Telemanagement Solutions, Inc.

Source: PR Newswire

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