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Futurex Announces the Creation of Its Xceptional Support Group, a Product Monitoring & Update Service and the New Guardian9000

Posted on: Monday, 16 March 2009, 10:06 CDT

BULVERDE, Texas, March 16 /PRNewswire/ -- Futurex's corporate mission is to provide customers with innovative data encryption product solutions that protect their highly sensitive information. As part of this mission, Futurex believes it is essential that their customers have the most current firmware versions and security updates for the Excrypt(TM) Host Security Modules (HSM) and Key Management product lines. This ensures that Futurex devices will continually maintain the robust security that is necessary in today's environment.

To assist customers with the necessary updates and dedicated support, Futurex is proud to announce the new customer service group called Xceptional Support. Unlike traditional customer support and service, the Xceptional Support group is a dedicated team that goes the extra mile to ensure the ongoing security and compliance of Futurex technology.

As part of the Xceptional Support, Futurex is introducing the Product Monitoring and Update Service. This will ensure customers that their Futurex devices are operating with the most recent firmware versions and security updates. Futurex is also pleased to announce the new Guardian9000, which will serve as an added layer of protection that continually monitors and updates a customer's HSM network.

"The security landscape is changing every day, and with our Xceptional Support, Product Monitoring and Update Service and the new Guardian9000 our customers can have the confidence that we are on the forefront of providing premier data encryption security solutions and service," said Brett Smith, CEO and President of Futurex.

"Our new support and service offerings, along with the Guardian9000 will help our customers ensure that their Futurex product solutions continue to provide the highest level of sensitive data protection in critical path 24X7 operating environments," Smith added.

For more information about Futurex's Xceptional Support, the Product Monitoring and Update Service and the new Guardian9000, email info@futurex.com or call 1-800-251-5112.

About Futurex (http://www.futurex.com/)

Headquartered in Bulverde, TX, Futurex has provided hardware data encryption and security solutions to more than 15,000 financial institutions, retailers, merchant service providers and others on a global basis for more than 28 years. The company's innovative Host Security Modules and Key Management Servers provide market leading technology for transaction-based encryption, general purpose data encryption, as well as remote key management systems for both Point of Sale (POS) terminals and ATMs.

SOURCE Futurex

Source: PR Newswire

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