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Salesforce.com Announces New Premier Training Program to Help Customers Harness the Power of Cloud Computing

Posted on: Thursday, 19 March 2009, 07:00 CDT

First subscription-based training program enables customers to maximize their Salesforce CRM and Force.com ROI with unlimited, anytime training

SAN FRANCISCO, March 19 /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today introduced Premier Training, a new subscription-based training model that makes it easy for customers to train employees on Salesforce CRM and Force.com to maximize user adoption, productivity and ROI. Premier Training includes classes held at training centers around the world, virtual classes delivered by an instructor over the Web, interactive self-paced online courses, certification exams, and additional services.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

"Salesforce.com's new Premier Training program is designed for our customers' success and in response to their request for easily accessible and unlimited training options," said Eric Kelleher, Vice President of Worldwide Training and Certification, salesforce.com. "Companies can ensure that every employee gets the most from Salesforce CRM and Force.com to drive bottom line business results and truly harness the power of cloud computing."

Training by salesforce.com can help customers gain even more value out of their Salesforce CRM investments. Customers trained by salesforce.com improve user productivity by 37 percent, increase sales pipeline by 132 percent, and report a 39 percent improvement in customer retention (source: MarketTools Inc., salesforce.com analysis).

"Salesforce.com's Premier Training is a great solution for giving each of our users the skills they need to get the most out of Salesforce CRM," said Kyle Lawton, CEO, peerVue, Inc. "By making training easy and convenient, we can implement best practices from the start, learn how to build applications on Force.com and use all of Salesforce CRM's capabilities, ensuring our entire team experiences the full value of the solution."

As use of Salesforce CRM and Force.com proliferates across organizations from sales, marketing and service and support professionals to developers and IT departments, salesforce.com's Premier Training is designed to train every user throughout the lifecycle of a project. The new subscription-based training model gives employees anytime, unlimited access to training in online and instructor led training and certification courses in a flexible, convenient and economical solution from the experts at salesforce.com.

Pricing and Availability

Salesforce.com's Premier Training includes unlimited online and instructor-led virtual and regional classes; one-day instructor-led classes at salesforce.com's annual Dreamforce user conference; private administrator or developers classes; Annual Training Plan consultations and custom courses; and Certification exams. Pricing for this subscription-based program is based on the number of Salesforce CRM licenses and is available now in North, Central and South America, and will be available worldwide later this year. For more information, please visit: www.salesforce.com/premier.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's Force.com AppExchange marketplace available at http://www.salesforce.com/appexchange/.

As of January 31, 2009, salesforce.com manages customer information for approximately 55,400 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

SOURCE salesforce.com

Source: PR Newswire

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