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NTRglobal Named Winner of Best of SaaS Showplace Award

Posted on: Monday, 23 March 2009, 09:00 CDT

Remote Support and Enduser Device Management Software-as-a-Service Vendor Enables Companies to Reduce Costs and Increase Uptime

WELLESLEY, Mass., March 23 /PRNewswire/ -- THINKstrategies, Inc., the leading strategic consulting company focused on the business implications of the on-demand services market, announced today that NTRglobal has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program, which is aimed at promoting the measurable business benefits being delivered by today's Software-as-a-Service (SaaS) solutions.

(Logo: http://www.newscom.com/cgi-bin/prnh/20081111/NTRGLOBALLOGO)

The BoSS Awards program was announced in January 2009 as the latest initiative by THINKstrategies to bring attention to SaaS and cloud computing companies which are producing tangible business benefits for specific user organizations. These benefits include increased sales, lower costs, higher customer satisfaction, faster operations, and greater profitability.

NTRglobal is a leading provider of remote support and management of enduser devices for IT service desks and managed service providers (MSPs). NTRadmin is a SaaS services solution for automating IT tasks with NTRadmin customizable BOTs and remote network management which enables IT system administrators to control, monitor and secure hardware and software assets regardless of geographical location.

A case study example of the value of NTRadmin is Toshiba Tec, which needed a high-availability solution that worked across its IT communications platform to ensure business continuity, boost productivity and accelerate its business processes. NTRadmin enabled Toshiba Tec to achieve a 50% reduction of costs related to remote server support, and 100% remote resolution of incidences and server admin tasks.

A second example of the business benefits of NTRadmin is non-profit Technology Institute of Castilla and Leon (ITCL). Before adopting NTRadmin, the ITCL's technicians had to travel more than 1000 miles to service its bicycle rental kiosks. The frequent travel was becoming far too expensive for the non-profit. As a result of adopting NTRadmin, ITCL has been able to resolve 90% of its networking incidents remotely. It has also been able to deploy its kiosks in one hour on average as compared to 24 hours previously, saving more than $15,000 a month.

A third example of the business benefits generated by NTRadmin is Transhotel Group, an international tourism services company with offices in 22 countries and over 1,300 employees. NTRadmin enabled Transhotel to decrease costs related to downtime and travel 90%. It also decreased time spent on IT maintenance and management while increasing end-user productivity.

As a result of these measurable business benefits, NTRglobal has been named the latest BoSS Award winner. A full description of the company's winning BoSS Award submission can be found at http://www.saas-showplace.com/awardSummary.php?key=1044.

"We're extremely pleased NTRglobal has been named the latest winner of the Best of SaaS Showplace Awards," stated Luis Font, CEO of NTRglobal. "This award is further testament to the tangible business value we work hard to provide to all our customers with NTRglobal's portfolio of on-demand solutions for remote support and enduser device management."

"Organizations around the world are facing escalating challenges meeting the needs of a more dispersed population of customers and end-users," stated Jeffrey M. Kaplan, the founder of the SaaS Showplace and Managing Director of THINKstrategies, the strategic consulting firm which conceived and administers the Showplace. "SaaS solutions like NTRadmin are designed to address these challenges and generate significant business benefits."

For more information or to nominate a BoSS award winner, go to http://www.saas-showplace.com/registerforbossaward.html

About the SaaS Showplace

Software-as-a-Service (SaaS) Showplace(R) is a service of THINKstrategies, Inc.

About THINKstrategies, Inc.

THINKstrategies, Inc. is the only strategic consulting services company formed specifically to address the unprecedented business challenges facing IT managers, solutions providers and investors today as the technology industry shifts toward a services orientation.

About NTRglobal

More than 17,000 companies of all sizes in more than 60 countries rely on NTRglobal to deliver enterprise-grade security and reliability for on demand remote support with NTRsupport(TM) for their PCs, servers and Windows Mobile devices and management of end-user devices, physical and virtual, with NTRadmin.(TM) NTRglobal secure Software-as-a-Service (SaaS) combines award-winning functionality, proven integration, including Salesforce and other major CRM systems, point-and-click administration and scalability, global capabilities, customization and robust reporting for 360 degree visibility and compliance management. Offering a superior customer experience with dedicated regional and global support, NTRglobal applications are offered in 17 languages, including those with double-byte characters. All NTRglobal applications are hosted from multiple data centers in each of the regions with fail-over capabilities to ensure robust performance and reliability.

For more information about NTRglobal, visit www.ntrglobal.com.

THINKstrategies, SaaS Showplace and Managed Services are registered trademarks of THINKstrategies, Inc.

SOURCE THINKstrategies, Inc.

Source: PR Newswire

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