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Verizon Wireless Continues to Hire Customer Service Representatives in Hanover, Maryland

Posted on: Monday, 23 March 2009, 10:58 CDT

Interested Applicants Encouraged to Attend Open Houses on April 3 and April 25

HANOVER, Md., March 23 /PRNewswire/ -- While the economic forecast is discouraging, job seekers in Maryland have reason to cheer. Verizon Wireless continues to hire customer service representatives to staff its call center in Hanover. The company will hold a hiring open house on Friday, April 3 from 2:00 - 6:00 p.m. and on Saturday, April 25 from 9:00 a.m. - 1:00 p.m. at the center located at 7401 Coca Cola Drive, Hanover, Maryland, near the intersection of Routes 100 and 295.

Benefits Begin on Day One

Verizon Wireless offers the industry's leading compensation and benefit packages. Benefits include health care coverage that begins on the first day of employment, participation in the company's 401(k) program, profit sharing, tuition assistance for continuing education, and short-term (annual bonuses) incentive plans. Employees can also take advantage of numerous opportunities for career advancement.

"In addition to continually investing in the industry's best wireless network, Verizon Wireless is recruiting the industry's best employees to support our customers," said Robin Linton, Human Resources Field Operations Manager for Verizon Wireless. "An ideal job candidate should demonstrate a strong interest in wireless technology and a passion for delivering superior customer service." Linton added, "A college education is strongly preferred."

Employees participate in a comprehensive, ongoing training program to prepare to serve customers in their new jobs. Intensive training lasts from four to six weeks. In addition, the goal is for each customer service employee to take between 6-8 hours of additional training every month. The continuous focus on training and customer satisfaction helps prepare these employees to provide Verizon Wireless customers with exceptional customer service.

A Great Place To Work

In addition to being an industry leader in network reliability and customer loyalty, Verizon Wireless is consistently ranked as one of the best places to work in the country because of its employee-friendly policies and opportunities for career advancement. For the eighth consecutive year, Verizon Wireless was recognized as a 2008 Working Mother 100 Best Company for Working Mothers by Working Mother magazine. In addition, Verizon Wireless was the only wireless carrier to be honored by Working Mother as an employer of choice for working families that invests in unique programs and benefits to meet the needs of all employees and their families.

Strong demand for Verizon Wireless products and services continued during 2008 as the company added 1.2 million net new customers in the fourth quarter and became the wireless industry's largest carrier. Verizon Wireless now serves more than 80 million customers nationwide and for the seventeenth consecutive quarter remained the nation's wireless leader in customer loyalty.

To learn more the about career opportunities within Verizon Wireless, or to submit a resume for consideration, interested candidates can visit the company's website, www.verizonwireless.com/careers and select Job Opening #231524.

About Verizon Wireless

Verizon Wireless operates the nation's most reliable and largest wireless voice and data network, serving more than 80 million customers. Headquartered in Basking Ridge, N.J., with more than 85,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

SOURCE Verizon Wireless

Source: PR Newswire

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