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Hughes Awarded Frost & Sullivan's 2009 North American Space Communications Customer Value Leadership of the Year Award

Posted on: Monday, 30 March 2009, 07:00 CDT

Award recognizes company's sustained delivery of value-added products and services and responsiveness to customer needs

GERMANTOWN, Md., March 30 /PRNewswire/ -- Hughes Network Systems, LLC (HUGHES), the global leader in broadband satellite network solutions and services and a leader in managed network services, today announced that it was awarded Frost & Sullivan's 2009 North American Space Communications Customer Value Leadership of the Year Award. The award lauds Hughes as a technology and market leader for over two decades and for "keeping customers seamlessly connected with proven reliability allowing businesses to thrive and focus on their core services."

"Frost & Sullivan is pleased to honor Hughes with the 2009 Customer Value Leadership of the Year Award," said Salim Abu Haniffa of Frost & Sullivan. "Whether it is providing managed network services for corporations and government agencies, or high-speed Internet access for small businesses and consumers, Hughes has demonstrated sustained value delivery and commitment to its customers. Its breadth of offerings from managed services to digital media, coupled with vast experience and ability to provide purpose-built software and application appliances, makes Hughes stand uniquely as the leading service provider of its kind through its technology and service footprint."

"We are very pleased to receive the Frost & Sullivan 2009 North American Space Communications Customer Value Leadership Award," said Pradman Kaul, chairman and CEO of Hughes. "Hughes is committed to providing our customers with innovative broadband solutions and value-added services which enable them to focus on their core activities for a better ROI."

The Frost & Sullivan Customer Value Leadership award is given to the company that has demonstrated excellence in customer values through its products and services that offer superior value to customers and aid them with increased profitability and reduced life cycle costs. Recipients are acknowledged for addressing changing customer needs across the industry, as well as leading the way in developing products and services that are specific to both general and niche applications.

The selection process included rigorous discussions with market participants and extensive secondary research on market and technological trends. All data is compared, analyzed, and ranked to determine which company holds the leading position.

Specific criteria are used to determine the final ranking of the companies:

• Responsiveness to customer needs
• Expansion of customer base
• Offer a "one-stop shop" in response to customer demands
• Provide value-added services to ensure better ROI and better product life cycle cost benefits for customers
• Enhanced quality and reliability of products
• Technological innovation and leadership to address critical customer needs

About Best Practices

Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.

About Hughes Network Systems

Hughes Network Systems, LLC (HUGHES) is the global leader in providing broadband satellite networks and services for large enterprises, governments, small businesses, and consumers. HughesNet(R) encompasses all broadband solutions and managed services from Hughes, bridging the best of satellite and terrestrial technologies. Its broadband satellite products are based on global standards approved by the TIA, ETSI and ITU standards organizations, including IPoS/DVB-S2, RSM-A, and GMR-1. To date, Hughes has shipped more than 1.9 million systems to customers in over 100 countries.

Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes maintains sales and support offices worldwide. Hughes is a wholly owned subsidiary of Hughes Communications, Inc. (Nasdaq: HUGH). For additional information, please visit www.hughes.com.

Hughes and HughesNet are registered trademarks of Hughes Network Systems, LLC.

SOURCE Hughes Network Systems, LLC

Source: PR Newswire

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