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Designed for Today's Mobile Market, Addition of Wireless Data Creates Industry's First Complete Telephone Number Lookup Solution

Posted on: Tuesday, 31 March 2009, 05:00 CDT

The New DOTS GeoPhone Plus Provides Comprehensive Coverage of Telephone Number Lookups and Incorporates Pay Per Match Pricing to Reduce Customer Costs.

SANTA BARBARA, Calif., March 31 /PRNewswire/ -- Service Objects, Inc., the industry leader in real-time contact validation, today announced the release of DOTS GeoPhone Plus, the industry's first reverse telephone number lookup solution that combines the critical feature of wireless telephone data with other real-time telephone number lookup capabilities, including landline, VoIP, and toll free telephone types. With wireless telephone subscription rates hitting an all time high of 83% in 2008(1), and landline use dropping a staggering 9.3% last year alone(2), it is vital that companies have the ability to validate all telephone types, not just traditional landlines. In the past, this rapidly increasing shift to wireless telephone lines has caused problems for sales and marketing methods because wireless data was unattainable, until now. DOTS GeoPhone Plus(SM) is the only commercially available XML API service that solves this problem by offering complete and accurate U.S. and Canadian telephone number coverage for wireless, landline, VoIP, and toll free numbers, for business, residential, and government listings.

So far, telephone validation services have been incapable of running complete searches for various line types in a single transaction, with users often having to query multiple solutions to get the full coverage necessary in today's more mobile business environment. With the release of DOTS GeoPhone Plus, businesses finally have an effective solution for all of their reverse telephone lookup needs. With the use of proprietary and exclusive databases, and the innovation of cascading logic, DOTS GeoPhone Plus offers the industry's most precise telephone number lookup solution, returning complete contact information for virtually any telephone number, including an overall confidence score.

"In today's challenging economic environment it is especially critical to watch every dollar spent," says Geoffrey Grow, CEO of Service Objects. "With the release of DOTS GeoPhone Plus companies now have the ability to validate all of their leads, prospects, and customers, before wasting valuable resources on erroneous or fraudulent contact information. Furthermore, DOTS GeoPhone Plus clients only pay for transactions that end in matches, resulting in a pay-per-match pricing model that further protects today's already stressed budgets."

DOTS GeoPhone Plus is a hosted, programmable XML Web Service designed to provide the most comprehensive reverse lookup of virtually any telephone number available in the U.S. and Canada. The service gives customers the ability to find name and postal address information for U.S. and Canadian telephone numbers, and delivers contact validation in real-time. The DOTS GeoPhone Plus Web Service can easily be implemented behind the scenes of a Web form, in contact centers, or integrated with any CRM system to help customers instantly append contact data to their telephone records, and weed out fraudulent or incomplete telephone records.

When DOTS GeoPhone Plus is used to validate a telephone number, that phone number is instantly checked against Service Objects' extensive data source of over 300 million records, returning an accurate and validated telephone number and contact information in about .5 seconds. Furthermore, Service Objects' core telephone number data is updated daily with more than 4 million new records from over 2,000 telephone carriers, providing customers with unparalleled contact information.

About Service Objects

Service Objects is the industry leader in real-time contact validation, lead enrichment, and fraud prevention products for businesses to improve their Web sites, CRM systems, and other online business processes. Service Objects develops and delivers information solutions that improve the integrity of online transactions and lead verification. Each day businesses rely on Service Objects to validate hundreds of thousands of contacts to reduce fraud and increase conversion rates through data validation and enhancement of incoming leads, Web orders, and customer lists. Service Objects has verified more than 700 million contact records - with availability of 99.995 percent - for more than 1,000 customers in over 25 diverse industries. A privately held, profitable company, Service Objects is headquartered in Santa Barbara, California. For more information, please visit us on the web at www.serviceobjects.com, or call 800-694-6269.

Service Objects, DOTS, and DOTS GeoPhone Plus are all trademarks of Service Objects, Inc. in the United States and/or other countries. The names of actual companies and products mentioned herein are the trademarks of their respective owners

(1) Paul Budde Communication Pty Ltd, "2008 USA - Telecoms, Wireless and Broadband", February 2008 (2) The New York Times, January 28, 2009

Media Relations Contact: Dara R. Friedman Service Objects, Inc. dfriedman@serviceobjects.com 805-963-1700 x11

SOURCE Service Objects, Inc.

Source: PR Newswire

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