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University of Dreams: Dreaming Big with Demand Solutions Group

Posted on: Tuesday, 14 April 2009, 04:00 CDT

LOS GATOS, Calif., April 14 /PRNewswire/ -- Demand Solutions Group (DSG) is pleased to announce the successful completion of a major NetSuite implementation with the University of Dreams, the world's leading provider of internship programs for college students.

Over the course of 8 years, the University of Dreams had assembled a group of software solutions to meet their business needs. These applications did not integrate well, presented different interfaces to the students applying for internships and resulted in huge inefficiencies for their customer service representatives. These problems were exacerbated by the explosive growth that University of Dreams is experiencing.

"I knew I had to make a strategic shift for the company or our growth was going to be constrained," said Eric Lochtefeld CEO of University of Dreams, "the combination of the base capabilities of NetSuite with the enhanced capabilities developed by DSG, did just that."

To solve these problems, DSG leveraged the capabilities of NetSuite's outstanding customer portal, web store and CRM abilities, enhanced with several of DSG's own DSG Powered solutions and some customer specific extensions to the software. Reviewing the success of the project DSG principal, Todd Fitzwater, said:

"I am really proud of what our team produced. We took base NetSuite and, using the native framework and tools (rather than custom), created a wholly new environment for the University of Dreams' students and team. This is critical because it makes it more maintainable and completely supported by on-going NetSuite upgrades."

The DSG solution features one of the most sophisticated portals created so far using the NetSuite Portal framework enhanced with the DSG Powered Rules Engine. In spite of the ground-breaking nature of the portal and rules based solution, all phases of the University of Dreams' project were delivered on-time and on-budget. Moreover, because the solution is hosted by NetSuite, the University of Dreams can focus on serving the needs of their student interns, not on worrying about their business systems infrastructure.

With this new solution in place, the University of Dreams is providing student applicants with an easy to use, high quality application experience and providing their business management team with a solution that can grow as the University of Dreams grows, no matter how big they dare to dream.

About Demand Solutions Group

Customers seek out Demand Solutions Group to help them improve business efficiency, accelerate growth, and capitalize on new opportunities. DSG tailors industry-leading, on-demand software applications to deliver rapid business value through subscription-based services that ensure the highest levels of business support. DSG works with clients ranging from start-ups to Fortune 100 companies and 95 percent of their clients return for follow-on engagements. As DSG's clients grow, DSG grows with them, continuously expanding their knowledge and coverage of industries and geographies. To learn more about DSG's on-demand services, please visit: www.demandsolutionsgroup.com

About University of Dreams

University of Dreams Inc. was founded in February of 2000 and ran their first program for 73 participants that summer. Since then, they have expanded the scale and reach of their programs to include cities around the world as well as Fall and Spring Internship Programs. Enrollment in the University of Dreams programs has grown each year and, in 2008, they placed 1,300 participants in internships around the world. For more information, please visit: www.uofdreams.com

SOURCE Demand Solutions Group

Source: PR Newswire

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