Enterprise Management Associates Report Names OpTier as Quality of Experience Leader

April 28, 2009

Adopter’s Guide Helps Companies Select QoE Solutions; OpTier’s CoreFirst Ranks Highly in Three Key Categories

NEW YORK, April 28 /PRNewswire/ — OpTier(R), the leader in Business Transaction Management(TM) (BTM) for the enterprise, today announced that Enterprise Management Associates (EMA), a leading IT management research and consulting firm, has chosen OpTier as a leader in its recent report titled “An Adopter’s Guide to User Experience Management: How to Pick the Right QoE Solution for You” in the ‘Application — Web-only, SOA, Web 2 QoE solution’ category. Along with its leadership position, OpTier was ranked as a key player in the ‘Application Life Cycle’ and ‘Business Impact End User’ categories. An excerpt from the report is available at OpTier.com.

EMA’s QoE adopter’s guide helps organizations choose the right QoE solution for their environment. OpTier’s CoreFirst is a ‘Leader’ in the ‘Web Applications Only’ category, which are typically faster to deploy and administratively simpler than other QoE solutions. The report states, “CoreFirst provides a distinctive kind of ‘transaction centric,’ end-to-end application monitoring/dependency mapping. EMA believes that this will become even more valuable as a shared resource across multiple management solution sets in the future.”

CoreFirst assures that business transactions flow smoothly within IT applications and infrastructure — without bottlenecks or outages — for improved end-user experience. The EMA report calls out the key features and functionality that differentiate CoreFirst from other solutions noting that, “CoreFirst offers in-depth insights into transaction-to-infrastructure interdependencies across one or multiple data centers, with active, real-time monitoring of traffic volumes as they may impact systems/application performance.”

OpTier was also noted as a player in the ‘Application Life Cycle-Centric QoE’ solution category which includes companies that provide pre-deployment and quality assurance capabilities and featured as a player in the ‘Business Impact: End-User Productivity’ category.

“Whether in the financial services, insurance, manufacturing or any other industry, the end-user experience is one of the top concerns of all our customers, and as a result, is a primary focus for OpTier,” said Israel Mazin, Chairman and CEO of OpTier. “EMA’s research and report not only supports this area of concern, but provides a critical guide for organizations trying to take control of their QoE. CoreFirst has been ensuring QoE for our Fortune 500 customers on an ongoing basis and we’re happy to be at the top of EMA’s class when it comes to QoE solutions.”

About OpTier

OpTier(R) harnesses the power of real business transactions with its unique Business Transaction Management(TM) (BTM) software solutions. Our CoreFirst(R) product assures that business transactions flow smoothly within IT applications and infrastructure without bottlenecks or outages, for improved end-user experience and reduced cost. Our Active Context Tracking(TM) (ACT) technology delivers end-to-end visibility — of all business transactions, across all tiers, all the time — by continuously discovering the links between IT components and business services. It also prioritizes IT transactions and processes based on business needs, for true IT optimization. For more information, visit www.optier.com.

         OpTier, CoreFirst and "Putting First Things First" are registered
                            trademarks of OpTier.

    Lindsay Diamond                        Avi Dines or Jennifer Barlow
    OpTier                                 Schwartz Communications, Inc.
    212-679-2700                           781-684-0770
    lindsay.diamond@optier.com             OpTier@schwartz-pr.com


Source: newswire

comments powered by Disqus