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How Can Insurance Organizations Become More Efficient and Improve Customer Service - Without Breaking the IT Budget?

Posted on: Wednesday, 13 May 2009, 07:42 CDT

Hyland Software will launch OnBase OnLine Express, a Software-as-a-Service (SaaS), to give insurers a flexible, proven and fast-to-deploy ECM software suite without the typical upfront capital expense and IT costs

CLEVELAND, May 13 /PRNewswire/ -- In the form-friendly, paper-based world of insurance, offering timely, effective customer service is difficult at best. And, continuing to grow, or at least maintain, the bottom line with tighter-than-usual budgets is an unenviable task. For some insurance organizations, big and small, using traditional enterprise content management (ECM) technology to address these challenges isn't a realistic solution. It's on-premises in nature, which means big upfront capital expenditures and IT resources to deploy and manage systems and infrastructure. Soon, however, with the launch of OnBase OnLine Express, a new SaaS solution from Hyland Software, the benefits of a time-tested, award-winning ECM solution are a reality for all insurers regardless of their size or resources.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090130/65710LOGO )

"Today more than ever, insurance organizations have to find ways to do more with less," said Jason King, director of financial services and insurance solutions for Hyland Software. "But, the reality, as we all know, is that this is easier said than done. Insurers need technology that fits their business strategy - and their shrinking IT budgets. We developed OnBase OnLine Express so insurers, no matter their size, can operate more efficiently and ultimately provide better customer service. Because it's deployed as a SaaS solution, it's up and running quickly without a lot of work from the IT staff, allowing for an immediate return on investment. And as it's the same OnBase technology that's been evolving for almost two decades, insurers can be confident that it's a reliable, stable and long-term investment."

OnBase OnLine Express for insurance organizations was developed by analyzing the industry's goals and corresponding budgets and working with current customers. The solution will be available with the release of OnBase 9.0, scheduled for later this year.

To learn more about Hyland Software's insurance solutions, visit http://www.OnBase.com/Insurance.

About the Hyland Software solution, OnBase

One of the largest independent software vendors in the world of enterprise content management (ECM), Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Today, people at more than 8,100 organizations both large and small in 47 countries have the time to do the things that really add value thanks to OnBase. Available on-premises or as Software-as-a-Service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations. To learn more, visit www.OnBase.com.

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Available Topic Expert(s): For information on the listed expert(s), click appropriate link.

Jason King

https://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=87805

Media contact: Kaitlin Maurer (440) 788-6833 kaitlin.maurer@onbase.com

SOURCE Hyland Software, Inc.

Source: PR Newswire

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