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SMC Networks Managed Service Platforms Ship Bringing Secure, Affordable Remote Network Monitoring and Management Solution to VARs and IT Administrators

Posted on: Wednesday, 20 May 2009, 07:00 CDT

SMC Networks' TigerAccess(TM) Managed Services Platforms Enable Solution Providers to Increase Margins by Adding Value and Quality to Their Support Services While Minimizing Onsite Service Requirements

LAS VEGAS, May 20 /PRNewswire/ -- SMC Networks, a leading provider of advanced, high performance networking solutions for the SMB and enterprise markets, today announced at Interop Las Vegas 2009 (booth #969) it is now shipping its TigerAccess(TM) Managed Services Platform (MSP) family of integrated service solutions. The TigerAccess MSP enables VARs and IT administrators to remotely and securely monitor and manage their networks from anywhere in the world through a standard Web browser.

SMC's TigerAccess MSP, which enables network administrators to reduce system downtime and improve the efficiency of network maintenance, is available through the purchase of a service level agreement. Depending upon the level of agreement purchased, the user also receives a network management appliance that enables the network administrator to remotely monitor the status of network devices.

Service level agreements available initially are:

• SMCMON111-0 - Monitoring and Reporting of Network Devices
• SMCMON111-5 - Monitoring and Report of Network Devices with 5 Client Agents included
• SMCMAN122-5 - Monitoring and Management of Network Devices with 5 Client Agents included
• SMCMAN122-20 - Monitoring and Management of Network Devices with 20 Client Agents included

About the TigerAccess Managed Services Platform

The TigerAccess MSP gives VARs and IT administrators the ability to remotely monitor and their networks and provides them with a host of capabilities that maximize the efficiency of network maintenance. Some of the time-saving, value-added features and functionality provided through the TigerAccess MSP includes:

• SMC Service portal allows administrators to visually monitor multiple devices and networks simultaneously via a secure browser-based interface;
• Receive alerts on potential issues or equipment failures;
• Perform comprehensive asset management through automatic hardware and software audits;
• Automatically deploy firmware updates to SMC managed network devices;
• Conduct patch management on client PCs;
• Monitor equipment status including the discovery of new devices on the network.

Using the secure SMC Service Portal, administrators have access to each of their deployed MSPs giving VARs and IT administrators the ability to conduct a variety of reporting and management functions from anyplace and at anytime including: network monitoring, audits and computer inventory, remote desktop management, network policy enforcement, trouble ticketing, patch management, software deployment, and a variety of administrative functions.

In addition to providing the ability to remotely monitor and control SMC managed switches at clients' sites, the versatile TigerAccess MSP further minimizes the need for on-site network support by providing administrators with the ability to access network computers remotely enabling them to configure, control and transfer files between local and remote computers.

The SMC TigerAccess MSP product family is backed by a limited lifetime warranty and 24/7 technical support, and is now available worldwide via leading e-commerce sites and value-added resellers.

About SMC Networks

SMC Networks is a leading provider of affordable, easy-to-use, high-performance networking solutions for the consumer, small- and medium-sized businesses, and enterprise markets. With a global presence that supports customers throughout the Americas, Europe, Africa, and Asia-Pacific, SMC leverages its heritage of over 35 years to deliver to market a level of quality, reliability and technological advancement that has established it as one of the premier network companies in the industry.

Since 2003, SMC has maintained a Green portfolio of networking products demonstrating its commitment to the environment at a very early stage. In 2008, Instat confirmed SMC's commitment to go beyond cursory attempts at power management when it stated that SMC was one of the top five most energy efficient in the 24/48 port managed switch category. SMC's Green Policy is a key component of the company's core strength that can be leveraged by its install base.

SMC Networks is headquartered in Irvine, Calif. For more information, visit the company's Web site at www.smc.com or call (800) SMC-4YOU.

(C) 2009 SMC Networks. SMC Networks, TigerAccess and the SMC Networks logo are trademarks or registered trademarks of SMC Networks in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved.

About Interop (R)

Interop (R) drives the adoption of technology, providing knowledge and insight to help IT and corporate decision-makers achieve business success. Part of TechWeb's family of global brands, Interop is the leading business technology event series. Through in-depth educational programs, workshops, real-world demonstrations and live technology implementations in its unique Interop Net program, Interop provides the forum for the most powerful innovations and solutions the industry has to offer. For more information about these events visit www.interop.com.

SOURCE SMC Networks

Source: PR Newswire

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