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Nexus Drives True Customer Intimacy by Exceeding Customer Satisfaction Expectations

Posted on: Tuesday, 26 May 2009, 15:00 CDT

VALENCIA, Calif., May 26 /PRNewswire/ -- Nexus today announced that it has once again achieved Cisco Channel Customer Satisfaction Excellence. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program as a result of outstanding customer satisfaction responses. This award enables customers, partners, and the Cisco sales teams to identify Nexus as one of the top performing partners in terms of customer satisfaction per the Cisco worldwide assessment process.

"We're proud to be recognized by Cisco once again with the highest distinction in achieving Customer Satisfaction Excellence," said Deron Pearson, Nexus President. "By achieving a Nexus all-time high of 4.99 out of a possible score of 5, this achievement illustrates our demonstrated success integrating Cisco's advanced business communications technologies for our customers allowing them to connect, collaborate, and create with their clients, partners, and affiliates."

To qualify for the Cisco Channel Partner Customer Satisfaction (CSAT) Excellence recognition, certified partners must meet or exceed the CSAT Excellence target for their geographic region. Partners achieving the honor of Customer Satisfaction Excellence are identifiable by the "Gold Star" distinction in the Cisco Partner Locator tool.

About Nexus

Headquartered in Valencia, CA, Nexus leverages its extensive experience in advanced and emerging technologies and network integration to enable organizations to Connect, Collaborate and Create by using Unified Communications, Contact Centers, Mobility, High Availability Data Networking, Data Protection, and Collaboration tools including Cisco WebEx, MeetingPlace and TelePresence. As a Cisco Gold Certified Partner, Nexus is currently one of the few Cisco Partners that hold a Masters Certification in Unified Communications. This designation recognizes Nexus for its in-depth sales capabilities, technology skills and service offerings, as well as proven experience and investment in training and personnel needed to meet the growing global demand for highly sophisticated, applications-based unified communications solutions. Nexus holds specialization certifications in Unified Communications, Data Center, Wireless, and VPN/Security; and is an Advanced Technology Partner for Unified Contact Center, MeetingPlace, and TelePresence. Additionally, Nexus partners with industry leaders: Cisco, EMC, Microsoft, and NEC Unified Solutions to ensure its customers are provided the most comprehensive and up-to-date technology. For additional information, please visit www.nexusis.com.

SOURCE Nexus

Source: PR Newswire

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