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RADCOM to Provide Real Customer Experience Management (CEM) Solution for One of Asia's Leading International Carriers

Posted on: Monday, 15 June 2009, 06:00 CDT

TEL AVIV, Israel, June 15 /PRNewswire-FirstCall/ -- RADCOM Ltd. (RADCOM) (NASDAQ and TASE: RDCM) today announced that a premier provider of international voice and satellite services in Asia, has selected RADCOM's Omni-Q to monitor its voice over internet protocol, (VoIP) network.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090331/342930 )

The Omni-Q service assurance and customer experience monitoring solution offers broad visibility throughout both the service provider's own network and the networks they connect to, in several international locations, thus ensuring CEM for this provider. In addition, Omni-Q is a 24/7 monitoring solution that meets the operator's day-to-day protocol analysis troubleshooting requirements.

Omni-Q enables troubleshooting at several levels - network level protocol analysis up to application level protocols - as well as monitoring data for online call detail correlation, SS7 link management and maintenance message decoding and analysis.

The service provider found Omni-Q to be the best customizable tool that allowed them to manage a multi-vendor, multi-protocol environment that included gateways around the world. Omni-Q allowed the service provider to easily locate problems anywhere on their network, on a 24/7 basis, offering them the visibility and flexibility it required."

"We are very pleased that this major service provider will benefit from Omni-Q's abilities to provide both monitoring and protocol analysis," said Eyal Harari, VP Products and Marketing at RADCOM. "Equally important, the Omni-Q service assurance solution is designed to expand as needed, to easily keep pace with the continuing growth of the service provider's VoIP network services."

About RADCOM

RADCOM develops, manufactures, markets and supports innovative network test and service monitoring solutions for communications service providers and equipment vendors. The Company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The Company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation. RADCOM's shares are listed on both the NASDAQ Capital Market and the Tel Aviv Stock Exchange under the symbol RDCM.

For more information, please visit http://www.RADCOM.com.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use the words "estimate," "project," "intend," "expect," "believe" and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in the demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, and loss of market share and pressure on prices resulting from competition. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the United States Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason.

SOURCE Radcom Ltd

Source: PR Newswire

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