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Trapeze Networks Serves Up Heaping Helpings of Wireless Networking for Largest Catering Group in China

Posted on: Monday, 22 June 2009, 04:00 CDT

PLEASANTON, Calif., June 22 /PRNewswire/ -- Trapeze Networks, a Belden brand, today announced that China's largest restaurant chains, the Xiao Nan Guo Group, has deployed Trapeze's Smart Mobile Wireless Network Solution in more than 80 of its restaurants. The deployment dramatically speeds order taking from customers and reduces waiting times for bills during busy lunch or dinner sessions.

The Xiao Nan Guo Group runs an array of restaurant brands including Chinese restaurants, Japanese barbeques, Japanese ramen shops and Hong Kong style dessert chain stores across many provinces in China.

Xiao Nan Guo Group is an industry leader in providing stylish, healthy and nutritious Chinese delicacies, has become one of the largest catering groups in China following its more than two decades of operation.

At the stores where Trapeze Networks are deployed, orders are taken at the table and digitally inputted into a handheld device which sends the order over the wireless network to the kitchen. Experience shows that this new method greatly shortens waiting times and is ideal for busy Chinese and Japanese style restaurants where food is often cooked to order.

"Orders taken by pen and pencil will be quickly phased out and replaced with the digital tablet system that allows waiters and waitresses to freely move around and not have to wait in line for a fixed workstation," said Xuan Weidong, deputy director for information technology, Xiao Nan Guo Group. "Information is transmitted not only to the kitchens but to central databases where data can be checked for trends for marketing or menu purposes. Dishes which are slow selling can be phased out or adjusted for different seasons."

Xuan said the wireless system allowed food orders to be sent directly to the kitchen, drinks orders to the bar and bills to the cashier - all from the one handheld terminal. The system is fully scalable and highly secure.

Trapeze's Smart Mobile network management system helps monitor use of wireless equipment across all stores. The headquarters can centralize the management and configuration of all wireless networks across the individual outlets. Instead of treating each switch as a discrete device, multiple controllers act as virtual pool of capacity, so they act together as a single Virtual Controller Cluster. This approach provides system-level of resiliency and availability. If any controller fails, all other controllers in the cluster serve as backup capacity while the overall operation of the network system will not be interrupted.

"The result of implementation and application of Trapeze's Smart Mobile wireless network system is outstanding," said Xuan. "Xiao Nan Guo Group will add on more advanced features on the basis of the wireless network, with the system acting as a benchmark for the rest of the catering industry."

Trapeze Networks Smart Mobile enables organisations to deploy massively scalable mobile applications that leverage their existing network infrastructure. Smart Mobile achieves this by introducing intelligent switching, the first WLAN architecture that optimises network traffic based on the underlying application. With Smart Mobile intelligent switching, organisations can support the most demanding wireless applications in a distributed enterprise network effortlessly today.

Adopting innovative technologies to improve the quality of customer services and dining experience is the long-term objective of Xiao Nan Guo Group. For example, taking orders with wireless network, and processing data with a bill of materials system in real-time. Today 20 percent of Xiao Nan Guo's ingredients such as pork, chicken, and many expensive ingredients are managed by the bill of materials system. Management quickly calculates the gross margins and cost through the system. Managers can therefore manage the profitability in real time, and order ingredients as needed.

"Building the wireless network for Xiao Nan Guo Group is an important milestone for Trapeze in the catering industry. Xiao Nan Guo's vision of applying Wi-Fi networking technologies to support its core business is very impressive," said David Kam, vice president of Trapeze Networks in Asia Pacific. "Xiao Nan Guo Group and Trapeze share the same ambition: applying wireless technologies to improve the consumers' service experience; managing service profitability in real-time; and the importance of managing a single wireless network spanning across all branches with today's most sophisticated WLAN management platform, Trapeze's Ring Master. This is critical to the success of the launch of Xiao Nan Guo's wireless network. Trapeze's Smart Mobile helps Xiao Nan Guo Group to achieve the business results they set."

About Xiao Nan Guo

Founded in 1997, Xiao Nan Guo Group is an industry leader in providing stylish, healthy and nutritious Chinese delicacies. It has become one of the largest catering groups in China with shops in Shanghai, Beijing and Hong Kong. The Xiao Nan Guo Group is running a mix of businesses including Chinese restaurant, Spa, Japanese barbeque, Japanese ramen shops, Hong Kong dessert chain stores and hotel management.

About Trapeze Networks

Trapeze Networks, a Belden Brand, is a leader in enterprise wireless LAN equipment and management software. Trapeze was the first company to introduce NonStop Wireless - delivering unmatched reliability to the enterprise wireless LAN and its solutions are optimized for companies requiring mobility and high bandwidth such as healthcare, education, and hospitality. Trapeze delivers Smart Mobile(TM) providing scalable wireless LANs for applications such as Voice over Wi-Fi, location services, and indoor/outdoor connectivity.

SOURCE Trapeze Networks

Source: PR Newswire

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