Deutsche Bank Selects OpTier’s CoreFirst for Business Transaction Management
Leading Financial Institution Deploys CoreFirst to Enhance Visibility into its IT Environment
In one instance, Deutsche Bank experienced a problem while migrating a project from one datacenter to another which caused a reduction in transaction throughput of at least 30 percent, in addition to a 30 percent increase in elapsed transaction time. For several weeks, the IT support team at the bank worked with a specialist in attempts to identify and resolve the issue, until ultimately it was decided that a costly hardware replacement was necessary. In an effort to resolve the issue without a complete hardware overhaul, CoreFirst was installed and the problem was identified within two hours. The issue was resolved within another 20 minutes, and based on the information CoreFirst provided, Deutsche Bank was also able to improve elapsed transaction time and throughput on 14 other applications with similar issues.
“Prior to selecting CoreFirst, we used several network and application management tools for monitoring, but they did not offer us visibility at the transaction level. After evaluating several transaction monitoring solutions, OpTier’s was the only one that provided us with an end-to-end view of each business transaction,” said
CoreFirst is currently handling hundreds of thousands of transactions per minute across more than 20 applications within Deutsche Bank’s IT infrastructure. In the future, Deutsche Bank plans to implement CoreFirst over its entire foreign exchange infrastructure which handles more than 40 percent of global currency transactions, amounting to millions of transactions per minute.
“Global organizations like Deutsche Bank realize that IT is essential to business and that transactions are a mission-critical element of business success,” said
About Deutsche Bank
Deutsche Bank is a leading global investment bank with a strong and profitable private clients franchise. A leader in
OpTier(R) harnesses the power of real business transactions with its unique Business Transaction Management(TM) (BTM) software solutions. Our CoreFirst(R) product assures that business transactions flow smoothly within IT applications and infrastructure without bottlenecks or outages, for improved end-user experience and reduced cost. Our Active Context Tracking(TM) (ACT) technology delivers end-to-end visibility – of all business transactions, across all tiers, all the time – by continuously discovering the links between IT components and business services. It also prioritizes IT transactions and processes based on business needs, for true IT optimization. For more information, visit www.optier.com.
OpTier, CoreFirst and “Putting First Things First” are registered trademarks of OpTier.
Contacts: Lindsay Diamond Avi Dines or Jennifer Barlow OpTier Schwartz Communications, Inc. 212-679-2700 781-684-0770 email@example.com OpTier@schwartz-pr.com