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Morningside House Nursing Home Selects Optimum Lightpath to Replace its Existing Five Service Providers for Big Savings, Reliable Telecommunications and Mission-Critical Technology

Posted on: Monday, 29 June 2009, 07:30 CDT

150-Year-Old Mainstay Consolidates Telecommunications, Simplifies Processes and Reduces Costs with Improved Reliability, Quality of Service and Customer Care

JERICHO, N.Y., June 29 /PRNewswire/ -- Optimum Lightpath(SM), a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, today announced that Bronx-based Morningside House, a subsidiary of Aging in America, selected Optimum Lightpath as its telecommunications provider. By consolidating its telecommunications services with Optimum Lightpath, Morningside House saves nearly $28,000 per year by utilizing the company's innovative voice, data and Internet services.

Morningside House replaced its T1s and 1.5-Mbps Internet access provided by five different telecommunications carriers, including Verizon and AT&T, with Optimum Lightpath's 50 Mb metro Ethernet service and 20 Mbps Internet and Voice service. The nursing home was able to consolidate its telecommunications needs with Optimum Lightpath because of its metro Ethernet-based network, better quality of service, and local, human touch. This deployment enables Morningside to add more bandwidth to support immediate accessibility to its mission-critical clinical database, hosted payroll and pharmacy applications as well as its billing system - all for one predictable monthly cost.

"Before deploying Optimum Lightpath's service, we had serious concerns about reliability, customer service, billing and price across our five selected providers. Our monthly communications costs were shocking and still we experienced consistent outages where each service provider would blame the other, keeping me on the phone for hours at a time," said John Mastronardi, Assistant Administrator for Aging in America. "When we brought in Optimum Lightpath, we increased data and Internet performance by as much as 50%, for $2,300.00 less per month - it was phenomenal. Our customer satisfaction really went through the roof. With Optimum Lightpath, I get a live person on the phone and any issues are resolved in minutes."

"We are delighted to add Morningside House to our growing team of smart healthcare facilities in the New York Metropolitan area," said Dave Pistacchio, President of Optimum Lightpath. "As our smart healthcare facilities continue to deploy fiber-to-their-business and more efficient voice, data, Internet and video technologies, they join the area's most sophisticated businesses, and the Optimum Lightpath smart community."

Optimum Lightpath has selected Morningside House Nursing Home for its Customer Spotlight of the Month for June 2009.

About Optimum Lightpath

Optimum Lightpath, a division of Cablevision Systems Corporation (NYSE: CVC), is an industry leader in providing advanced Ethernet-based data, Internet, voice, video transport solutions and managed services to businesses across the New York metropolitan area. Optimum Lightpath's Network is a highly reliable, resilient, and scalable fiber-to-the-business-premises network extending more than 3,700 route miles connecting more than 3,300 buildings. Exclusively focused on meeting customer needs in the world's largest business market for 20 years, Optimum Lightpath has been continually recognized for its high level of customer service. For 11 straight years, the New York State Public Service Commission has given Optimum Lightpath its Commendation of Excellence. Optimum Lightpath has received many industry awards for innovation and leadership. For more information, visit www.optimumlightpath.com.

Media Contacts: Jennifer Abelson Charlstie Laytin Abelson Group for Optimum Lightpath Cablevision 917-445-4454 516-803-2357 Jennifer@abelsongroup.com claytin@cablevision.com

SOURCE Optimum Lightpath

Source: PR Newswire

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