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City of Bradenton Moves E-mail Technology Forward with Elephant Outlook to create Efficiencies through Innovation

Posted on: Wednesday, 22 July 2009, 04:00 CDT

ST. AUGUSTINE, Fla., July 22 /PRNewswire/ -- 2009 FLGISA Annual Conference -- Elephant Outlook, experts in e-mail security and compliance, announces a managed hosted e-mail solution for the City of Bradenton to address its requirements for high-availability, law enforcement security, public records requests, and business continuity while substantially reducing costs.

"It's not just about messaging. . . The key difference in email today, compared to a couple of years ago, is that email is integrated into all of our key processes. Now our applications talk to email by providing notices and driving workflow. It is at the heart of job functionality. The fact is that if our email isn't working, key business processes would come to a halt," said Staci G. Cross, Chief Technology Officer, City of Bradenton. "Today, e-mail has become the primary mode of communications in organizations," said Ingram Leedy, Managing Partner at Elephant Outlook. "E-mail is today's most critical computer application in business and government. There are many challenges with email that require specialized expertise," said Leedy.

The City of Bradenton was faced with the challenge of providing existing services and moving technology forward on an ever shrinking budget. "When I crunched the numbers, I realized that it actually was costing me more to keep and maintain our systems inside than to outsource to Elephant Outlook, and I basically got disaster recovery, business continuity and public records support for free," said Cross. Elephant Outlook's solution provides the City with predictable operating costs while reducing the administrative complexity. "Even with flat or declining IT budgets, they are adding new capabilities, increasing productivity and freeing up IT staff for other tasks," said William H. Sands, Business Development at Elephant Outlook. He continues, "This helps drive costs down and allowing the City to focus on new initiatives."

"The migration started on a Friday after the close of business. When the end users came in on Monday, everything looked the same as it did when they left on Friday afternoon," said Bruce Williams, Project Manager for the City of Bradenton. "Support is great. Dealing with support at Elephant Outlook has been very easy."

Elephant Outlook's proprietary searchable archiving solution helped the City meet retention, regulatory and compliance requirements for public records and e-discovery. Prior to Elephant Outlook, it could take days to produce records related to a public records request. "With Elephant Outlook I was able to search in one place, and within minutes, I had my entire search," said Diana Blackerby, Network Administrator for the City of Bradenton and the person responsible for managing public records requests for the City's IT department.

"One of the reasons we chose Elephant Outlook was that we were important to them. Working with Elephant Outlook was a great experience for us. We came up with a project plan. We executed the plan. It was on time and under budget", said Cross. It was well received by our users. I would highly recommend Elephant Outlook. I think they are a great company, providing great services for Microsoft Exchange," Cross sums up.

About Elephant Outlook

Elephant Outlook (www.elephantoutlook.com) is a leading e-mail service provider and security compliance expert, serving public and private companies in financial services and healthcare along with government agencies. Elephant Outlook's emphasis on security has earned it a high degree of trust from its clients, which include national governments, the U.S. Department of Defense, national security contractors, municipalities, and law enforcement agencies, all with significant availability, security, and compliance requirements.

For more information about Elephant Outlook services, call (800) 876-1422 or visit www.elephantoutlook.com.

SOURCE Elephant Outlook

Source: PR Newswire

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