NACR Introduces Comprehensive Monitoring Service for Multi-Vendor Communications Networks
Posted on: Wednesday, 5 August 2009, 13:19 CDT
EAGAN, Minn., Aug. 5 /PRNewswire/ -- NACR (North American Communications Resource, Inc.), an Avaya Platinum BusinessPartner and seven-time BusinessPartner of the Year, is pleased to announce the nationwide launch of ConvergeOne Vision, a comprehensive 24x7 monitoring and support service for multi-vendor converged IP networks.
"Today's communication systems are typically implemented using technology from multiple vendors and leveraging a shared IP network infrastructure," said Dan Gorski, Vice President of the NACR Center of Excellence. "The new ConvergeOne Vision service provides a cost-effective single-vendor solution for monitoring all of a business's communications technology regardless of manufacturer."
Part of the ConvergeOne family of companies, NACR (www.nacr.com) offers comprehensive communications solutions including Voice over IP (VoIP), convergence, mobility, collaboration, unified messaging, and contact centers. The company also provides complete consultative and technical support, including network readiness, design, implementation, and testing services, as well as remote diagnostics and resolution, maintenance, refurbishment, and repairs.
"ConvergeOne is developing a comprehensive suite of offerings targeted toward customers expectation of greater value and flexibility," according to Scott Springgate, Vice President of Services for ConvergeOne, LLC. "Our cost-effective offerings are available independently or as part of a comprehensive managed services solution."
With its proactive network management capabilities, ConvergeOne Vision provides a complete, real-time view of network voice, video, and data - monitoring key network performance metrics and identifying potential issues before they impact users. In the event of a difficulty, expert engineers and tools including the ConvergeOne Network Operations Center enable quick trouble resolution and root cause analysis.
"By providing 24x7 monitoring, ConvergeOne Vision service helps businesses protect their investments in converged IP technologies and get the greatest value from the applications deployed across their networks," according to Gorski. In addition to minimizing costly downtime, ConvergeOne Vision offers savings by reducing the need for internal network support staff and training. The single-vendor solution also eliminates the expense and inconvenience of maintaining multiple network management solutions.
As the largest Avaya channel partner, NACR works closely with Avaya and other strategic partners to integrate the latest hardware, software, applications, and services into leading-edge solutions for diverse markets including enterprise, small and mid-size business, education, and healthcare.
The comprehensive ConvergeOne Vision service will be available nationwide starting in August. Additional information, including a demonstration will be presented at a webinar on September 10th. To register, click here. Look for a session on ConvergeOne Vision to be included in the NACR national 11 city Road Show this fall. More details on the events can be found here. To learn more about this service, contact an NACR representative or visit www.nacr.com.
About NACR
With offices nationwide, NACR (Eagan, MN) is a certified Avaya Platinum BusinessPartner, a seven-time Avaya BusinessPartner of the Year, multiple award winner from industry partners, and the Value Added Solutions Provider of choice for today's leading businesses. NACR delivers proven, scalable, cost-efficient solutions tailored to a customer's business communication needs, in an end-to-end package that includes consultation, design, implementation, and testing. With its strategic partners, including Avaya, NACR provides customers with solutions in VoIP migration, convergence, mobility, unified communications, and contact centers. For more information, call 1-888-321-NACR (6227) or go to www.nacr.com.
About ConvergeOne, LLC
ConvergeOne (www.converge-one.com) is a leading Value Added Solutions Provider in the converged IP communications market, offering a combination of national reach, in-depth technical expertise, total solution focus, and hands-on service. The ConvergeOne companies - North American Communications Resource, Inc. (www.nacr.com), Combest (www.combest.com), and S1 IT Solutions (www.chooses1.com) - provide a one-stop destination for comprehensive communications solutions and a growing portfolio of expert services, to support the latest technologies and the evolving communications needs of today's businesses.
SOURCE NACR
Source: PR Newswire
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