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Verizon Wireless Completes Key Phases of Alltel Integration for Florida Wireless Consumers

Posted on: Friday, 21 August 2009, 09:00 CDT

TAMPA, Fla., Aug. 21 /PRNewswire/ -- Verizon Wireless announced today that it has completed key milestones in seamlessly converting former Alltel customers to Verizon Wireless service in Florida. These efforts include welcoming these customers onto the nation's largest and most reliable wireless voice and data network, rebranding and remodeling 21 retail stores in Florida, and managing a multi-million dollar conversion of network operations across the state. Verizon Wireless acquired Alltel in January.

Customers

Former Alltel customers in Florida already have been added to the Verizon Wireless Mobile to Mobile Calling family, and may now call any of the company's more than 87 million customers without using plan minutes. Other customer benefits include:

• Service on the nation's most reliable voice and data network, supported by a Can You Hear Me Now?((R) )team of real-life test men and women driving the local roads to test network performance.
• Faster speeds when accessing the Internet, email and corporate data on the Verizon Wireless EV-DO Rev.A network.
• Best-in-class devices including the BlackBerry((R)) Storm(TM), Tour(TM) and other global smartphones and many more devices.
• High-value services, such as Friends and Family((R)) (formerly My Circle), and other services like Push-To-Talk, V CAST and V CAST Music with Rhapsody.
  

"We're excited to welcome all these new customers, communities and stores into the Verizon Wireless circle of friends and family," said Pam Tope, Florida region president for Verizon Wireless. "When they see that Verizon Wireless logo on their phone or on the storefront, these customers can feel confident they're getting the most reliable and best service in the business."

Retail stores and branding

Across the state, 21 former Alltel retail store locations now display Verizon Wireless signs, products and materials for customers. Advertising and promotions in these markets also have been converted to the Verizon Wireless brand.

Full remodeling work on the retail stores is ongoing - featuring Verizon Wireless "Evolution" design elements, including large demo bars, technical support counters, electronic greeter kiosks and more -- to streamline and enhance the overall customer experience.

These renovations and enhancements are expected to be complete at all stores by the end of this year.

Network

Network conversion is another major aspect of the Alltel to Verizon Wireless merger. More than 700 former Alltel cell sites and several large switching facilities across Florida are being upgraded and reconfigured to work as part of the larger and more advanced Verizon Wireless network. The high-speed Verizon Wireless EV-DO Rev A network is the nation's largest, most reliable wireless 3G broadband network.

The massive, multi-million dollar Alltel-to-Verizon Wireless network conversion is expected to be completed throughout the state by 2011 This work is part of the company's ongoing investment to keep improving and strengthening coverage and services for all Florida customers. Verizon Wireless has spent nearly $2 billion on network enhancements throughout the state since 2000 when the company was formed.

ALLTEL TO VERIZON WIRELESS STORE LOCATIONS ------------------------------------------ STORE NAME/LOCATION ADDRESS PHONE NUMBER --------------------- ------- ------------ Brandon Town Center 465-C Brandon Town Center (813) 695-1580 Mall Brandon, FL 33511 Brooksville 7191 Broad St (813) 695-1344 Brooksville, FL 34601 Gainesville Butler 3626 S W Archer Rd (352) 262-2626 Gainesville, FL 32608 Inverness 2625 E Gulf to Lake Hwy (352) 634-3960 Inverness, FL 34453 Lake City 2750 West US Highway 90 (386) 365-0352 Lake City, FL 32055 Lakeland South 3406 S. Florida Ave (813) 695-5940 Lakeland, FL 33803 Live Oak 6830 Suwannee Plaza Lane (386) 288-4563 Live Oak, FL 32060 Marianna 2811 Highway 71 (850) 209-0168 Marianna, FL 32446 Naples South 36 Ninth Street South (239) 910-6699 Naples, FL 34102 Ocala East 2606 SW 19th Avenue Rd, (813) 610-9750 Ste 200 Ocala, FL 34474 Ocala West 4414 SW College Road, (941) 315-0608 Ste 315 Ocala, FL 34474 Panama City Beach 101 Bluefish Drive (850) 545-4166 Suite 140 Panama City Beach, FL 32413 Plant City 2909 James L Redman Parkway (813) 245-4813 #13 Plant City, FL 33566 Port Charlotte 1808 Tamiami Trail # D 5 (941) 313-0087 Port Charlotte, FL 33948 Quincy 1216 W Jefferson Street (850) 832-9619 Quincy, FL 32551 Sebring 4223 Sebring Parkway (863) 608-0011 Sebring, FL 33870 Springhill 4314 Commercial Way (813) 245-5929 Spring Hill, FL 34606 Tallahassee MLK 1889-1 N Martin Luther King (850) 545-2185 Blvd Tallahassee, FL 32303 Tallahassee North 6721 Thomasville Rd Ste 3 (850) 508-1414 Tallahassee, FL 32312 Venice 4288 South Tamiami Trail (239) 218-6593 Venice, FL 34293 Winter Haven 345 Cypress Gardens Blvd (863) 224-8880 Winter Haven, FL 33880

About Verizon Wireless

Verizon Wireless operates the nation's most reliable and largest wireless voice and data network, serving 87.7 million customers. Headquartered in Basking Ridge, N.J., with more than 87,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.

SOURCE Verizon Wireless

Source: PR Newswire

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