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Adecco's Recruitment Process Outsourcing (RPO) Team Ranked #1 in The 2009 Black Book of Outsourcing's Client Experience Survey

Posted on: Tuesday, 25 August 2009, 08:30 CDT

MELVILLE, N.Y., Aug. 25 /PRNewswire/ -- Adecco's Recruitment Process Outsourcing (RPO) division, part of Adecco SA, the world's leading recruitment and workforce solutions provider, today is honored to announce its ranking as the #1 RPO provider by The 2009 Black Book of Outsourcing client experience survey. The survey, which is compiled annually by The Black Book of Outsourcing, a Datamonitor Company, from 600 contracts held by nearly 2500 of the top recruitment process spending organizations and conglomerate corporations globally, evaluates organizations based on scalability, client adaptability, flexible pricing and best of breed RPO technology, finding Adecco RPO to be today's best in class service provider.

"In compiling this year's results, Adecco RPO clearly received the highest marks compared to its competitors, achieving the highest rated single-vendor preference overall by RPO clients for 2009, and the number one ranked vendor among all verticals and industries," said Doug Brown, managing director of research, The Black Book of Outsourcing. "Adecco RPO is truly the best of the best not only capturing the #1 overall ranking but also ranking #1 in 12 of 18 key performance areas of RPO - an unprecedented accomplishment."

This year's survey also explored how organization's will engage RPO providers post-recession, finding that the majority of respondents (66 percent) anticipate the need to better manage the recruitment process through external providers as the recovery of the job market is impacted by the candidate pool and skills required for future job growth - a strong sign as to the level of demand that will exist for RPO services in the near future.

"At Adecco RPO, our vision is to be our customers' partners and trusted advisors by delivering a world-class customer experience," said Michael Beygelman, senior vice president, Adecco RPO. "This first place ranking is a rewarding acknowledgment from our clients that our focus on high quality, industry-leading service is aligned with their expectations from a global leader in RPO, and we would like to thank them for their commitment, recognition and continued partnership."

More information on the detailed competitive outcomes and RPO vendor performance evaluations is available at http://www.datamonitor.com/store/ and http://www.TheBlackBookOfOutsourcing.com.

ADECCO WORLDWIDE:

Adecco S.A. is a Global Fortune 500 company and the world leader in workforce solutions. The Adecco Group network connects over 700,000 associates with business clients each day through its network of over 33,000 employees and 6,600 offices in over 70 countries and territories around the world. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to corporate clients and qualified associates.

ADECCO GROUP NORTH AMERICA:

Adecco is the workforce solutions leader in the United States and Canada, with a comprehensive service offering that includes temporary and contract staffing, permanent recruitment, outplacement and career services, managed services programs, recruitment process outsourcing, training and consulting.

In addition to its administrative, clerical and light industrial staffing services, Adecco operates the following specialty divisions:

• Engineering & Technical
• Finance & Accounting
• Information Technology
• Medical & Science
• Legal
• Human Capital Solutions
• Government Solutions
• Transportation
  

Adecco S.A. is registered in Switzerland (ISIN: CH001213860) and listed on the Swiss Stock Exchange with trading on virt-x (SWX/VIRT-X: ADEN) and Euronext Paris - Premier Marche (EURONEXT: ADE).

Additional information is available at the company's website at www.adeccousa.com.

SOURCE Adecco Group North America

Source: PR Newswire

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