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Custom Computer Specialists Launches IT Service Management Seminar Series

Posted on: Thursday, 3 September 2009, 07:00 CDT

HAUPPAUGE, N.Y., Sept. 3 /PRNewswire/ -- Custom Computer Specialists, Inc. (Custom), an information technology service provider, announced today it is launching World Class Strategies, a five part seminar series designed for the IT professional who is determined to create a world class IT support operation.

"We are extremely pleased to be able to offer this series of seminars," said Marc Davis, Custom's VP of Support Services. "Many of our clients are faced with the challenge of meeting and exceeding their end users expectations while dealing with the ramifications of today's economy. We hear the concern in our clients' voices and we are confident that our 30 years of experience in the industry puts us in a unique position to partner with senior executives who want to make a difference in their IT organization."

Buoyed by the strength and depth of their organization, Custom is prepared to share their knowledge of how to improve IT service operations while increasing end user satisfaction. Each seminar in the series is designed to stand alone, but attendees who attend all five sessions will reap the maximum benefits.

Beginning September 24th, these complimentary, one-hour morning sessions will be held at Custom's headquarters in Hauppauge, NY. Featured speaker, Tom Franson, President of the LI Chapter of the Help Desk Institute has worked with leading service organizations, including CUNY, Fordham University, Bloomberg Financial Market, American Express, Merrill Lynch, Goldman Sachs, Verizon, Bank of New York, and Fidelity Investments.

Tom is confident that attendees will walk away with a better understanding of how to solve challenges and develop strategies to support their IT operations. "Too often we get involved in the minutiae of the day to day and lose sight of the big picture, which is to provide efficient and quality service to our end users. By sharing best practices and identifying emerging trends I am confident that attendees will return to their organizations with the tools and knowledge they need to provide best in class service."

About Custom Computer Specialists, Inc.

Founded in 1979, Custom Computer Specialists helps Northeast public and private sector clients get maximum value from their IT investments. Custom's unique combination of privately owned flexibility and extensive IT capability empowers it to create client-centric solutions that deliver expected results.

Custom was recently voted Best Service Delivery Team by Long Island Business Magazine and was ranked in the top 400 in the VAR500. In addition, Custom was listed among the Top 200 Private New York Metro Companies (Crain's New York Business), being named Long Island's #1 Technical Consultant (Long Island Business News) and a listing among the Top 100 North American Government VARs for the past three years.

SOURCE Custom Computer Specialists, Inc.

Source: PR Newswire

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