Ponemon Institute and Imperva Survey Shows Companies Still Struggle to Protect Consumer Credit Card Data
- 71% of Companies do not Treat PCI as a Strategic Initiative - Yet 79% Have Experienced a Data Breach - 55% do not Secure Social Security Numbers, Driver's License Numbers, and Bank Account Details; Consumers are More at Risk With Smaller Businesses - Data Security Leader Imperva Provides Recommendations to Consumers, Businesses and PCI DSS Council in Advance of the Oct 31st Deadline
Imperva and the Ponemon Institute today announced the findings of a
survey (http://www.imperva.com/ld/ponemon.asp) across more than 500 U.S. and
multinational IT security practitioners showing that, despite the Payment
Card Industry’s (PCI) Data Security Standard (DSS), companies still struggle
with data security, putting consumers at continued risk for identity theft.
In fact, 71% of companies surveyed admit to not making data security a top
strategic initiative, and 55% admit to only securing credit card information
and not sensitive information such as Social Security numbers, driver’s
license numbers, and bank account details. However, the survey also found
that companies taking a strategic approach to PCI compliance have fewer data
breaches. Based on these findings, Imperva is making specific recommendations
to consumers, businesses and the PCI DSS Council to improve the safety of
consumers’ personal information.
The PCI DSS standard was put into effect to provide security guidelines
to all businesses that handle credit card information to better protect
consumers. Since it was enacted in
amount of credit card fraud has continued to rise.
According to the survey of more than 500 U.S. and multinational IT
security practitioners at companies with an average of
- 71% of respondents do not treat PCI as a strategic initiative, yet 79 percent have experienced a data breach involving the loss or theft of credit card information. - 55% of respondents focus only on credit card data protection and do not attempt to secure sensitive information such as Social Security numbers, driver's license numbers, bank account details and other data about people and families. - 60% of respondents don't think they have sufficient resources to comply with PCI and bring about a necessary level of cardholder security.
“Nobody is in business to be compliant. But there is a silver lining to
this survey: if you protect consumers as required by the PCI DSS standard,
there is an incredible opportunity to improve your overall security posture,”
“Security departments are using PCI compliance as leverage to gain more
budget, but these resources are not always translating into greater security
for sensitive customer data,” said
Ponemon Institute. “The results of our study indicate that while some
companies have figured out how to convert PCI standards into an overall
security mandate-many more have not.”
Smaller businesses struggle the most
The survey found that only 28% of smaller companies (501-1000 employees)
comply with PCI as opposed to 70% of larger companies (75,000 or more
“Companies devote 35% of their IT security budgets to PCI compliance on
average, making cost a significant obstacle, especially for smaller
recommending that the PCI DSS Council modify the requirements for larger and
smaller companies to take into account different environments and security
“The PCI Security Standards and the card brands must update the PCI-DSS
so that it’s risk-based, depending on the system configuration of the
complying company. The ‘one size fits all’ approach of the current standard
imposes unreasonable requirements on many companies that have simple
networks, or have implemented security technologies that aren’t included in
the PCI standards, but provide equal or greater levels of protection,” said
Companies that take a strategic approach to PCI compliance have fewer
The PCI DSS standard has the potential to make a powerful impact to
corporate IT security initiatives. The survey shows that 27% of companies
believe that PCI-DSS compliance is positively contributing to their
organizations’ security posture and are taking a strategic approach to
compliance. In fact, companies that were fully PCI compliant had fewer
breaches than those that were not compliant. However, the majority (73%) of
respondents have achieved PCI compliance using a basic, checklist approach.
Imperva’s recommendations to consumers, businesses and the PCI DSS Council
To coincide with the
standards, Imperva is providing recommendations to consumers, businesses and
the PCI DSS Council.
For PCI-DSS Council: - Have a compliance logo for consumers. Today, companies can't articulate their security efforts to consumers, and consumers are not aware of the compliance status of the retailers they do business with. As a consequence, companies cannot leverage their investment in PCI compliance to gain competitive advantage. - Modify compliance needs for larger and smaller companies. Smaller companies need to have a modified standard that takes into account different environments and security needs.
Look for PCI compliant companies-In general, companies that were
compliant suffered fewer breaches. Although compliance doesn’t guarantee
perfect security, it helps the odds.
Business recommendations - Use PCI to bring about a broader, more effective security program. - Use PCI as a way to get senior management aware of and involved in IT security. PCI creates a business case that is tightly coupled to information security. - Assign a clear champion who owns and drives PCI as well as security that is strongly empowered to direct numerous teams for support. Without a clear champion, security-and compliance-will suffer.
For more information
Listen to Imperva’s Chief Security Strategist Brian Contos interview Dr.
http://www.imperva.com/docs/podcasts/35_PD_Ponemon.mp3) or download the
Imperva, the Data Security leader, enables a complete security lifecycle
for business databases and the applications that use them. Over 4,500 of the
world’s leading enterprises, government organizations, and managed service
providers rely on Imperva to prevent sensitive data theft, protect against
data breaches, secure applications, and ensure data confidentiality. The
award-winning Imperva SecureSphere is the only solution that delivers full
activity monitoring from the database to the accountable application user and
is recognized for its overall ease of management and deployment. For more
information, visit http://www.imperva.com.
About The Ponemon Institute
The Ponemon Institute(c) is dedicated to advancing responsible
information and privacy management practices in business and government. To
achieve this objective, the Institute conducts independent research, educates
leaders from the private and public sectors and verifies the privacy and data
protection practices of organizations in a variety of industries. Visit the
Ponemon Institute at http://www.ponemon.org.