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Ninety-Three Percent of Cincom Customers Report Good, Very Good or Excellent Service

Posted on: Wednesday, 30 September 2009, 13:59 CDT

CINCINNATI, Sept. 30 /PRNewswire/ -- Software and services provider, Cincom Systems, announces the quarterly results of its customer-service survey conducted from May 2009 through August 2009. Over 450 surveys were sent only to customers who had actually used Cincom support services.

Please see multimedia version of: "Ninety-Three Percent of Cincom Customers Report Good, Very Good or Excellent Service".

2009 Survey Results--Good, Very Good or Excellent

Ninety-three percent of customers rated the overall quality support received from Cincom as good, very good or excellent.

Skilled

Ninety percent of customers rated the support skill level as good, very good or excellent.

Rapid Response Time

Ninety-three percent of customers rated Cincom support engineers' sense of urgency in resolving the problem as good, very good or excellent.

Nine Out of 10 Customers Would Recommend Cincom Software to Others

Ninety percent of customers would recommend Cincom software to another company.

About Cincom

Cincom and the Quadrant Logo are registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.

SOURCE Cincom Systems

Source: PR Newswire

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