OnForce Integrates with ConnectWise Cloud; Adds Network of Local Service Technicians to World's Most Popular SaaS/Cloud Platform for IT Service Companies
Posted on: Wednesday, 7 October 2009, 07:35 CDT
TAMPA, Fla. and BOSTON, Oct. 7 /PRNewswire/ -- OnForce, the trusted online services marketplace that matches solution providers with quality local service technicians across the U.S. and Canada, today announced it will integrate with ConnectWise, the world's leading SaaS/Cloud provider of professional service automation (PSA) applications, and its scalable platform for unified business process management systems developed for IT service companies.
(Logo: http://www.newscom.com/cgi-bin/prnh/20090304/FL78680LOGO )
The new platform provides tight integration between OnForce and ConnectWise, helping service buyers increase profits, gain competitive advantage and contain service costs by streamlining the IT outsourcing workflow process. Solution providers, who are challenged to deploy in-house service technicians, or need contractors with competencies outside of their core business areas, can quickly find the right service technician to fulfill individual work orders, instantly create a ConnectWise service ticket for an OnForce work order based on the criteria they select.
The ConnectWise platform provides on-demand PSA and related business applications such as CRM, financial management, collaboration, sales and service ticketing, inventory, reports and analytics, and enables customers, partners and third-party developers to build and integrate their own hosted applications. Other benefits include reduced implementation risks and requirements, scalability, flexibility and increased capabilities to optimize their company's overall bottom line.
"Through this integration with ConnectWise, tens of thousands of IT service companies using ConnectWise PSA software-as-a-service have access to our virtual nationwide network of service technicians, and can manage IT service projects from start to finish through one portal," said Peter Cannone, CEO, OnForce.
"OnForce's strength, in consumer electronics and information technology service deployment, is a critical part of the total ecosystem for IT solution providers," said Arnie Bellini, ConnectWise CEO. "ConnectWise is proud to add OnForce and its thousands of technicians, to the largest network of tools, knowledge and support for the VAR, systems integrator and solution provider community."
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About ConnectWise
ConnectWise is the world's leading SaaS/Cloud provider of professional service automation (PSA) applications designed exclusively for technology consultants, integrators and developers. More than 32,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across their enterprises, from business development and project management to client services and billing. ConnectWise technology enables IT companies to drive greater accountability, operational efficiency, profitability, and tighter systems integration. Visit www.connectwise.com for more information or call 813-463-4760.
About OnForce
OnForce is service made simple. The company provides access to a trusted national network of more than 13,000 onsite service technicians connecting service demand with local supply through an online marketplace easily, efficiently, and profitably. With more than one million completed service orders, OnForce is a proven leader in helping solution providers increase profits, gain a competitive advantage, and contain service costs. The OnForce community is made up of 5000+ IT and CE solution providers and more than 13,000 service technicians who work in a number of technology categories, including computers, printers, networking, VoIP, point of sale, and consumer electronics. For more information, visit www.onforce.com.
CONTACT AGENCY: JPR Communications 818-884-8282 marks@jprcom.com Skype: jprmarkSOURCE ConnectWise
Source: PR Newswire
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User Comments (1)
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Posted by John Smith on 10/27/2009, 12:21 The CLOUD connectwise has gone down for 2 days in a row, and left us with no answers for hours while they tried to resolve "hardware" issues. We thought that CLOUD computing is virtual and doesn't rely on hardware. A company such as ConnectWise should NEVER go down and this affects our productivity as we have 20 employees who count on using this system for all facets of our business. A Cloud that goes down sounds more like RAIN on the parade! |
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