OneBill Telecom Expands Online Services for Customers
telecoms service provider – is pleased to announce the expansion of its
online services for customers. Customers will now be able to take advantage
of its new and improved ‘My Account’ features, allowing for easier and more
efficient management of their accounts online.
By simply logging in to the ‘My Account’ section of the OneBill Telecom
website (http://www.onebilltelecom.com), OneBill customers can now access a
new account overview page giving them a snapshot of important information,
including a rundown of past invoices, a summary of their most recent bill and
their account history. From there, customers can make payments online,
download and print past invoices and customise their account features,
opting, for example, to single out calls made to certain destinations and
monitor calls according to price. Customers can also use ‘My Account’ to
report line faults instantly and sign up to receive bespoke email alerts
about their accounts.
“Based on our research and feedback, it was increasingly clear that
customers prefer to manage their communication costs online rather than rely
on paper-based invoices. Indeed, the recent postal disruptions have only
accelerated the interest in – and usage of – our online customer service
facilities. Through the My Account service, customers can instantly know what
their communication costs for the month have been.”
OneBill was founded in 1999 and now has over 25,000 customers, the
majority of them small businesses. OneBill customers benefit from
connectivity, all calls and broadband being routed over an industry leading
Tier-1 partner network.
For more information please visit http://www.onebilltelecom.com.
About OneBill Telecom
OneBill Telecom is an Independent Telecommunications Service Provider
that offers a complete range of telecommunication services to businesses of
all sizes throughout the UK. OneBill utilises the networks of the UK’s
leading telecoms carriers to provide its customers with the highest quality
and most cost effective solution in the market. OneBill operates by the codes
of practice stipulated by Ofcom, the UK regulator for telecoms.
SOURCE OneBill Telecom