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OneBill Telecom Expands Online Services for Customers

Posted on: Thursday, 29 October 2009, 10:15 CDT

LONDON, October 29 /PRNewswire/ -- OneBill Telecom - the UK business telecoms service provider - is pleased to announce the expansion of its online services for customers. Customers will now be able to take advantage of its new and improved 'My Account' features, allowing for easier and more efficient management of their accounts online.

By simply logging in to the 'My Account' section of the OneBill Telecom website (http://www.onebilltelecom.com), OneBill customers can now access a new account overview page giving them a snapshot of important information, including a rundown of past invoices, a summary of their most recent bill and their account history. From there, customers can make payments online, download and print past invoices and customise their account features, opting, for example, to single out calls made to certain destinations and monitor calls according to price. Customers can also use 'My Account' to report line faults instantly and sign up to receive bespoke email alerts about their accounts.

James Wilson, Marketing Manager of OneBill Telecom, commented:

"Based on our research and feedback, it was increasingly clear that customers prefer to manage their communication costs online rather than rely on paper-based invoices. Indeed, the recent postal disruptions have only accelerated the interest in - and usage of - our online customer service facilities. Through the My Account service, customers can instantly know what their communication costs for the month have been."

OneBill was founded in 1999 and now has over 25,000 customers, the majority of them small businesses. OneBill customers benefit from London-based customer service staff and receive the highest quality connectivity, all calls and broadband being routed over an industry leading Tier-1 partner network.

For more information please visit http://www.onebilltelecom.com.

About OneBill Telecom

OneBill Telecom is an Independent Telecommunications Service Provider that offers a complete range of telecommunication services to businesses of all sizes throughout the UK. OneBill utilises the networks of the UK's leading telecoms carriers to provide its customers with the highest quality and most cost effective solution in the market. OneBill operates by the codes of practice stipulated by Ofcom, the UK regulator for telecoms.

SOURCE OneBill Telecom

Source: PR Newswire

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