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IT Consulting/Managed Services Firm Alteritech(R) Partners With M5 Networks For Advanced VoIP Solutions

Posted on: Tuesday, 24 November 2009, 08:00 CST

Companies Will Jointly Offer Businesses M5 Networks' Hosted VoIP Phone Systems That Can Connect Workers, Enhance CRM, Improve Customer Service and More

NEW YORK, and VIENNA, Va., Nov. 24 /PRNewswire/ -- M5 Networks, Inc., a leading provider of hosted VoIP phone systems, and Alteritech®, an IT infrastructure consulting and managed services company, today announced a business partnership that will make M5 Networks' advanced, integrated VoIP business communications solutions available to current and future Alteritech clients. Through the partnership, Alteritech further extends its reputation as the preferred one-stop resource for a full spectrum of managed IT services.

Alteritech, a wholly-owned subsidiary of Acumen Solutions, focuses on the needs of law firms, associations, real estate industry enterprises and other mid-market businesses. The Vienna, Virginia-based company has emerged as a leader in its market segment by providing consistent and professional IT assessments and security analysis, IT enhancements, hosting and outsourced support for IT infrastructure including servers and hardware, networking equipment and desktops.

With the addition of M5 Networks' VoIP-based communications services and expertise, Alteritech gains its first offering in the fast-growing business VoIP space. M5 Networks is highly regarded nationally for its rich array of VoIP offerings. Serving local, national and international customers, the firm is uniquely able to not only host a customer's VoIP telephony platform, but also integrate VoIP with a company's sales, staffing, marketing and IT infrastructure, thereby leveraging call data for maximum tactical advantage.

"VoIP, as implemented by M5 Networks, is an amazingly powerful tool for business, delivering cost efficiencies, operational flexibility, and strategic value," said Chad Gagnon, Managing Director of Business Development of Alteritech. "We believe the addition of M5 Networks will be of immense benefit, both for Alteritech and for our clients who seek to bring their telecommunications infrastructure into the 21st century."

"Of all the many kinds of businesses that can benefit from VoIP-based telephony, Alteritech's class of customer are most likely to be at the top of the list," said David Beagle, M5 Networks Director of Partner Operations. "Midsized firms are forced to compete daily against larger companies with greater resources. With VoIP, these firms can lower their monthly telecommunications investment while benefitting from advanced capabilities like Direct Inbound Dialing tracking, quality call analysis and automatic CRM logging. We look forward to working with Alteritech to bring the power of VoIP to growing businesses everywhere."

Alteritech and M5 Networks recently closed their first sale together, serving an investment firm in New York. To learn more about Alteritech's IT consulting and managed services, log on to www.alteritech.com. Additional information about M5 Network's range of hosted VoIP business services can be found at www.m5net.com.

About M5 Networks:

M5 Networks provides Voice-over-IP managed phone systems delivered as a disaster-proof service. M5's delivery model facilitates the rapid deployment of advanced phone system functionality and features that drive a consistent voice experience as businesses elevate service levels and employees become increasingly dispersed. M5's pay-per-profile pricing model offers companies a low cost-of-entry to feature sets that traditionally have required large capital expenditure and dedicated IT resources. By leveraging M5's network infrastructure, customers have a voice platform that frees all voice-related data and commands to mash with other applications. The result is a competitive edge for driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. M5 has numerous industry awards and recognitions and is headquartered in New York City. To learn more about M5, visit www.m5net.com.

About Alteritech®:

Alteritech solves IT problems for small and medium sized enterprises by providing assessments and security analysis, IT enhancements, hosting and outsourced support for IT infrastructure including servers, hardware and software, networking equipment, and desktops. With offices in Vienna, Virginia and New York City, Alteritech is a wholly owned subsidiary of Acumen Solutions. Alteritech has a long and proven track record of successfully delivering maximum quality to their law firm, association, real estate enterprise and other small to medium sized business clients.

M5 NETWORKS PRESS CONTACT: Heather Bennett M5 Networks 646.442.5175 heather@m5net.com ALTERITECH PRESS CONTACT: Donita Prakash Acumen Solutions, Inc. pr@acumensolutions.com

SOURCE M5 Networks, Inc.

Source: PR Newswire

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