OpTier BTM Provides End-to-End Transaction Management in Complex IT Environments

May 4, 2010

LAS VEGAS, May 4 /PRNewswire/ — IBM Impact Conference — OpTier(®), a leader in Business Transaction Management (BTM) for the enterprise, today announced it has become an IBM Partnerworld advanced partner. As an advanced member of IBM’s Partnerworld program, OpTier has demonstrated its commitment to implementing its products on IBM-based solutions.

OpTier supports visibility of transactions flowing through a number of IBM products. These IBM solutions serve as the backbone of many businesses, and are often deployed in heterogeneous and complex environments, where the end-to-end management of mission-critical business transactions is especially challenging. OpTier BTM(TM) brings value to any size environment, in fact the more complex the environment, the more value it provides.

Many Global 2000 companies in the finance, insurance, manufacturing and other sectors, including Blue Cross and Blue Shield of Minnesota, have implemented OpTier’s products for application performance management on their IBM platform tiers. Blue Cross and Blue Shield of Minnesota uses OpTier BTM on the WebSphere Application Server and IBM pSeries to monitor transactions, giving them a clear picture of what is happening on each tier in order to proactively detect changes in application behavior before they become costly.

“OpTier BTM provided us with useful information and metrics from day one that were previously unavailable,” said Dave Thomas, senior director of technology operations at Blue Cross and Blue Shield of Minnesota. “Our development teams deployed OpTier BTM across the company’s IBM platforms to identify expensive business transactions in their respective applications, and we have been able to use this insight to improve customer satisfaction.”

OpTier BTM is the only fully-integrated, end-to-end business transaction management solution available that combines end-user experience monitoring and data center flow monitoring to provide a comprehensive view of business transactions across all tiers. With OpTier BTM, organizations can accurately monitor transaction response times and isolate and resolve issues more quickly. This helps to prevent service outages and ensures that changes in IT infrastructure do not adversely affect service level agreements and end-users.

“Our strengthened partnership with IBM demonstrates our commitment to supporting our customers, many of who are running a variety of solutions from IBM,” said Motti Tal, executive vice president of product, marketing and business development at OpTier. “OpTier BTM is the only third party offering capable of monitoring transactions end-to-end through multiple tiers of the IBM platform.”

OpTier will be participating as zZone sponsor in Ped Z1 of the IBM Impact Conference being held this week in Las Vegas. For more information about this and other upcoming conferences where OpTier will be exhibiting, please visit http://www.optier.com/Content.aspx?Page=live_events.

About OpTier

Of the billions of business transactions conducted every second, more are assured by OpTier than by any other IT management software company.

OpTier’s Business Transaction Management solution (OpTier BTM(TM)) enables business application owners to take control over service performance and availability. OpTier BTM assures the quick and successful execution of all business transactions, by managing every step of every transaction. It delivers unparalleled visibility of all business transactions in order to eliminate outages, effectively manage change and improve end-user experience. OpTier, with a fast-growing list of Global 2000 customers, pioneered the concept that transactions are where IT and business meet.

OpTier, CoreFirst and “Putting First Things First” are trademarks of OpTier.

    Lindsay Diamond                           Jennifer Barlow or Dana Carr
    OpTier                                    Schwartz Communications, Inc.
    212-679-2700                              781-684-0770
    lindsay.diamond@optier.com                OpTier@schwartz-pr.com


Source: newswire

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